Ever played a game where you didn’t know the rules?Did you win?I bet the answer is a negatory. When everyone…
Do you want to truly understand what it takes to become an outstanding #Salesforce consultant? Whether you are a SF Admin, or…
Who owns your motion?The direction, trajectory and speed? Not your coach, your mentor, your parent, your boss, your team…You do!…
There is only one scenario where it would be logical to… – have your sales team fill in 9 pages…
The #Salesforce Consulting Partner who has Delivery experience or capability in the Sales process sets up the project for success. When there…
I am right. You are wrong.I am smart. You are dumb.I am superior. You are not. The world feels even…
Running effective workshops is a core skill for a #Salesforce Consultants. 💪🏻And we do run many types of workshops – especially during…
Decision making is very much like a Google Map exercise in getting from where I am to where I want…
Preparing for a new #Salesforce Consultant role𝗕𝗼𝗻𝘂𝘀 𝗧𝗶𝗽 𝟯 𝗼𝗳 𝟯 – 𝗦𝘁𝗼𝗽! 𝗛𝗮𝗺𝗺𝗲𝗿 𝗧𝗶𝗺𝗲! 𝗥𝗲-𝗲𝘃𝗮𝗹𝘂𝗮𝘁𝗲! Side note – you know someone’s…
Preparing for a new #Salesforce Consultant role𝗕𝗼𝗻𝘂𝘀 𝗧𝗶𝗽 𝟮 𝗼𝗳 𝟯 – 𝗡𝗲𝘁𝘄𝗼𝗿𝗸𝗶𝗻𝗴 I was fairly well known within the micro ecosystem…
The Consulting #SalesProcess – it’s actually quite straightforward. As Delivery (as in part of the Project team that delivers projects) it pays…
Preparing for a new #Salesforce Consultant role𝗕𝗼𝗻𝘂𝘀 𝗧𝗶𝗽 𝟭 𝗼𝗳 𝟯 – 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗣𝗿𝗼𝗯𝗮𝘁𝗶𝗼𝗻 So you got that job with that…
Preparing for a new #Salesforce Consultant role𝗧𝗶𝗽 𝟭𝟮 𝗼𝗳 𝟭𝟮 – 𝗢𝗯𝘀𝗲𝗿𝘃𝗮𝘁𝗶𝗼𝗻 I think it’s quite a simple but incredibly important tip…
Preparing for a new #Salesforce Consultant role𝗧𝗶𝗽 𝟭𝟭 𝗼𝗳 𝟭𝟮 – 𝗡𝗲𝘃𝗲𝗿 𝗔𝘀𝘀𝘂𝗺𝗲 We are all different creatures, and the same word…
Role play can be quite hard, and nerve wracking!However, Talia Johnson ☁️ and Bryan Bemis did a sterling job playing a Developer and a…
Preparing for a new #Salesforce Consultant role𝗧𝗶𝗽 𝟭𝟬 𝗼𝗳 𝟭𝟮 – 𝗠𝗮𝗻𝗮𝗴𝗲 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀 The secret of happiness.Do you want to know what…
Preparing for a new #Salesforce Consultant role𝗧𝗶𝗽 𝟵 𝗼𝗳 𝟭𝟮 – 𝗘𝘅𝗽𝗲𝗻𝘀𝗲𝘀 I reckon that expenses won’t be as big a chore…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟴 𝗼𝗳 𝟭𝟮 – 𝗧𝗶𝗺𝗲𝘀𝗵𝗲𝗲𝘁 As a consultant, you’ll have to do timesheets.…
What a really super way to end my day. 🥰 It’s really nice to know that I’ve made a difference…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟳 𝗼𝗳 𝟭𝟮 – 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 This is the £64m question, and one that…
For the next 30 days, from 10 Jan – 10 Feb, you are going to hit that Trailhead hard, AND…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟲 𝗼𝗳 𝟭𝟮 – 𝗬𝗼𝘂𝗿 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 Just so you know, all PMs…
Do you doodle when you’re on the phone?Or fold origami?Or click or twiddle with a pen? Sometimes I come in…
𝗦𝗮𝗖𝗼𝗻𝗝𝗮 #𝗣𝗲𝗶𝗜𝘁𝗙𝗼𝗿𝘄𝗮𝗿𝗱 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝗼𝗻 𝗶𝘀 𝗯𝗮𝗰𝗸!!2 spaces for my next Blended Discovery Consulting Masterclass (starting 19 Feb) up for grabs. If you’re an #awesomeadmin for…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟱 𝗼𝗳 𝟭𝟮 – 𝗬𝗼𝘂𝗿 𝗙𝗶𝗿𝘀𝘁 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 Starting a new role is always…
Quick poll, as I’m planning my next Masterclass sessions. If you wanted to learn all the skills required to become…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟰 𝗼𝗳 𝟭𝟮 – 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿𝘀 IMHO, #ResourceManagers are heroes. 🦸♀️ They are the oracles…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟯 𝗼𝗳 𝟭𝟮 – 𝗨𝘁𝗶𝗹𝗶𝘀𝗮𝘁𝗶𝗼𝗻 𝗧𝗮𝗿𝗴𝗲𝘁𝘀 All #Salesforce consultants will have utilisation targets which are…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟮 𝗼𝗳 𝟭𝟮 – 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 I wrote down the 12 tips that anyone…
Preparing for a new Salesforce Consultant role Tip 1/12Understanding Expectations Quite a few people in my network have landed Consulting…
What colour was 2021 for you?If you were to colour code and score your days for the year (red –…
“I’m fabulous!”That’s my tongue in cheek response when someone asks how I am. 😊 The two things that feed my…
We are always playing games.Little games, big games.Games with many players.Games where the rules are known. Or not.Games where you…
When was the last time you felt powerless?How might trauma, emotional neglect and abuse alter the way we perceive power…
When you feel overwhelmed with big feelings and dark thoughts, don’t keep it bottled up. These feelings and thoughts will…
Silence can be very powerful.Not just in negotiations but also in situations where emotions are high. When someone comes to…
Do you read a lot into someone’s actions?Do you frequently believe that you are the reason why things happen? As…
Facts or feelings? When you’re in a heated argument, sometimes it pays to be more of a listener, and attempt…
Gift giving can be so fraught with emotional booby traps. 🎁💣 Who gets what?Do you have to be equally fair…
Poorly managed expectation.That’s the root cause of most conflicts. Throw in years of dysfunctional programming, and you’ve got a hotbed…
Writing requirements is easy. Writing GOOD requirements, tight User Stories, detailed Design Documents that:– is easily understood– is easy to…
You shouldn’t be scared of hard work – difficult, messy, complicated, stressful work. Discomfort is the zone where growth happens.…
“What do you mean I’m crazy?! You’re crazy!” Most people believe that they are the rational one, and that anyone…
The purpose of donuts is…To provide a satisfying gustatory experience?😋To b̵r̵i̵b̵e̵ motivate team performance? 😁To stop a partner from leaving…
Agile, Waterfall, Hybrid, Kanban…What’s best when implementing #Salesforce projects with a Consulting Partner? A hybrid approach is generally used, as it allows…
Did you know that talking about #suicide can’t make someone want to do it? You cannot plant the seeds in someone’s head.…
I made a promise that I am desperate to keep. I promised all my ZenHao Academy members that This Thing…
When the night draws in, so does the darkness in our lives.Guilt, shame, regret, grief, loss, pain, loneliness, isolation. The…
I’ve been thinking about the topic of ‘Virtue’ and ‘Values’ recently and so I started properly on Marcus Aurelius’s book…
“It’s like duck talking to chicken!” It really isn’t very hard to decode this Cantonese slang, which can be a…
Significance vs love & connection.Two human needs that are generally at odds with each other. If you have a need…
How do you deal with trolls?People who love putting you down as a sport? In the past, if you were…
#ImposterSyndromeWe were discussing this yesterday during my Emotional Intelligence Workshop. Many in the professional workplace feel as if they aren’t…
Do you have too many mugs?No?Fancy owning an #OnThePeiroll mug? I actually have too many mugs – collected over a lifetime of…
Steps on a small unicorn figure. 🦄“AARGH! WHAT IS THIS DOING ON THE FLOOR! Why do you leave things everywhere?…
I love consulting, it’s been the best career for me. Items 1, 2 and 3 have been expressed by my…
Join me next week if you want to level up your understanding of Emotional Intelligence. At only £59 per module,…
For a Consulting Partner, selecting a methodology is like swiping on Tinder. If you don’t know what makes for a…
“I almost killed myself trying to get the project live in China. So many obstacles. The Great Firewall. Language. Culture.…
I’m buzzing! 🐝It always feels amazing when I help get new Samaritans volunteers into my branch! ☺ We’ve just finished their training,…
Why does Michael Phelps train 365 days a year?Why do marine do endless drills during bootcamp? Because during crunch time,…
Let’s talk about documentation. Why is it necessary?Who is it for?What purpose does it serve?Is it meant to be a…
“I know what I’m doing!”“Do I look like a noob?!” Some people do not take kindly to being offered unsolicited…
Consultants worry about their utilisation rate. It’s pegged to their bonus at the end of the year, and along with…
I think it happens to all of us. Sometimes we are so busy chasing the rainbow that we forget to…
It can be much harder to ward off dark thoughts now that the nights are longer. I just finished another…
“OMG! What a cow! How dare she talk to me like that! I know she’s the customer, but that was…
Go faster! Go slower! Be careful! Be impulsive!😵 In life you will get all sorts of conflicting advice from ‘experts’.…
You can’t solve a problem if you don’t open your mind, heart and your ears 👂🏻. I’ve observed that in…
How do you get what you want? There’s a whole spectrum of influence tactics that leaders and governments can use…
This Thing Every Other Friday (TTEOF) launch went really well last Friday for my founding members. The initial topic was…
The new volunteer was very nervous.Who would be at the other end of the line?What kind of call would he…
I had a lovely opportunity to plant the seed during my run this morning which I had got from Coacto |…
We all have off days.Days when we don’t feel like our best. Sometimes it’s because something’s happened.Someone gave us negative…
I am fortunate to live in a world that is _not_ a zero sum game. People who inhabit the world…
It has really felt like a proper project “Go Live”. The last week has been a flurry of last minute…
Last chance – less than 13 hours before the Founding Member registration closes at midnight PST today Monday 15 Nov.…
If you are looking for a place to find resources on CRM project delivery, consultancy, leadership and human skills centred…
If you were addicted to collaborative, engaging workshops that I had been running for the last few months, this is…
Imagine being the Mistress of the skies for over 20 years. Grumpy passengers? Easily managed. 👍🏻Medical Emergencies? No problem. 👌🏻Unexpected…
Alex Warneke has been fantastic in how she shows up for herself and for others around her – it was something…
“Chaos, blood and people going down.”Is that what working for #Salesforce Consulting Partners is like? 😁 Haha! Not really, but not a…
“You know what they say. Old 🐕. New tricks. Besides, I’ve been around enough to know a thing or two.”…
I’m not great at talking about myself and what I do – especially when it comes to marketing, so I’m…
I find it a bit difficult to talk about myself, so trying to raise visibility of Zenhao Academy this week…
Many of the larger Salesforce Partners had in-house training programme in place for their consultants, but there was nothing out…
The weeks preceding Go-Live are always so nerve wracking.– Deployment checks– Test scripts– Dress rehearsals– Data migration tests– Functional Testsetc…
We are not an island. 🏝We have stakeholders in our lives – both professional and personal. Unless you live a…
Power and Influence is such an interesting topic.The dynamics of human behaviour… the stuff of drama, and gossip History is…
What do you do if you find a defect at the 11th hour, just before go-live? Someone on a #Salesforce Project asked…
Sometimes life isn’t about defined paths from A to B. Sometimes it’s about making sure you make the right decision,…
My 27th #podcast with Liz Lewis is out! I speak to the Director of Success 360 Methodology at Salesforce about her journey within the Salesforce ecosystem…
Congratulations to #PeiItForwardChallenge winners –Brandon Van GalderLisa Roberts, M.S.Ed.Vicki Moritz-HenryConni StockRaymond Gutierrez🤩 For blitzing the trailblazer trails and completing the competition challenge!…
Consultancy project teams are assembled based on availability, capability, and rate. As a client, you might be promised “the best,…
Last day of #PeiItForwardChallenge for spaces on my next Consulting Delivery Masterclass. Top 2 scorers, and nominations for the final 3 spaces…
I have such a soft spot for the QA team. ❤They are often overlooked and underestimated. Testers, in consulting, generally…
“Should I even be here?” The feeling of being out of depth. The proverbial ‘Imposter Syndrome’. 🕵🏻♀️ That’s normally how…
Would you like to be body-shopped? 😬It sounds crude doesn’t it? Another term for it is “Staff Augmentation”. This is…
Yesterday I wrote about proofreading documents and reviewing for mistakes and rushed to hit [submit] as kids were squabbling (yes…
I proofread as much as I can – especially Discovery and critical documents that require client sign-off and is a…