My Positioning – Lesson 9 on The Marketing Seminar.This exercise wasn’t as easy as I thought. I picked two axes…
Here’s a tip if you’re worried about what to say when talking to someone who is struggling. It doesn’t matter…
How do you make prioritising user stories exciting?You assign animal names of course! This was such a fun talk I…
Is it better to be right, or kind? Many programmes featuring Simon Cowell or Gordon Ramsey seem to teach that…
As a Project Manager, I set the tone for the team. I can make life for my teamEasy or hardFun…
I’m really excited to be attending Tony Robbins Unleash the Power Within this Thursday! I’ve attended it in person three…
Pushing a new #Salesforce Consultant ‘into the deep’ end to see if they sink or swim is an awful practice, especially if…
I talk to Maz, a seasoned Salesforce Programme Manager with decades of experience around CRM and Transformation projects. We talk…
Some people should never ever be allowed to be parents. There – I’ve said it. Those who want to adopt…
You can’t see it but I’m crying inside. 😭In the new world order, virtual discovery workshops will become more common.…
Janice is a Practice Director of a rapidly growing Salesforce Platinum partner. She believes that the best way to grow is…
#Podcast with maz iqbal out now. He is a very seasoned #Salesforce#ProgrammeManager with decades of experience behind him. He is also a very good friend.…
A leader, or a project manager’s job is to make sure their team can do their job unhindered. Empathy is…
It’s amazing what sunshine will do. 😎It brings joy and brightens up the world. The thing is, what do you…
Lesson 4 on The Marketing Seminar: What promise am I making? With my Consulting Delivery Masterclasses for the r Salesforce…
Is great culture enough to attract and retain talent?Yep. Is great culture easy to create?It depends. In a start up,…
I think I have problems telling the right story. I am going through Seth Godin‘s The Marketing Seminar and the question is –…
Human beings are social creatures.We aren’t meant to be alone. Being in a tight knit team, or a close family…
How to create LinkedIn videos in under 30 minutes.Video Link 👇🏻 A few people had asked and I also promised…
If you were in my shoes, you’d probably do exactly what I did.Empathy is so powerful. maz iqbal is someone I…
Everybody hates pushy sales tactics.Everybody hates people who don’t listen. I can probably say the above with almost 100% certainty.…
We really need to listen when someone’s telling us something. Sometimes, we may need to read between the lines to…
Rikke Hovgaard is the Director of Analytics at #Salesforce, and in this edition of my #podcast#OnThePeiroll, we have a blast talking about data.…
When things get quiet, sometimes we have no choice but to deal with our demons. That’s why people overwork, self…
I was chatting with Tom Ryan ☁ and Ivanna G.Mirkovska at the Prague Trailblazer event, and we talked about what motivates people to change.…
Thank you Liam Ryan for the endorsement but the credit actually goes to – my parents who paid for my education, so…
Do you assume people know what you’re thinking?Or do you presume to know what other people are thinking? As a #Salesforce consultant,…
I think there are a few things I’ve always done, that points to the kind of career that I’d end…
I have a graph of my cholesterol reading for the last 20 years, 📈although the data collection and graphing had…
Many Consulting Partners aren’t able to get their Support and Managed Services right.* I was talking to a #SalesforcePartner last week about…
Covid is brutal. I find so many of my friends and colleagues I’ve worked with in India grief stricken, having…
My good friend and fellow volunteer Jasvinder Singh (aka Jazz) is raising money for Samaritans and anyone who knows me, knows how very very…
What’s the difference between operational business processes, and life processes – say, the process of making friends, or finding a…
Here’s the ONLY secret you need to know to scope out what you want in a CRM (and yes –…
There is a reason why we have ‘Best Practice’ and the golden mantra: Just because you can, doesn’t mean you…
3rd #podcast episode of #OnThePeiroll is out. Here, I talk to Yvette Kempson (she/her), a seasoned professional in the #Salesforce…
It was a tough shift tonight. All I can say is – look out for people who might be hurting,…
Sometimes when I compare myself to others, I get WorriedJealousEnviousInsecure They’re doing stuff and achieving things that I should be…
We go through lots of things in life.Some beautiful and joyful.Some ugly and full of pain. Life is unfair and…
I consider myself pretty good at process maps. 😎They used to be *so* amazing (cough!) that my clients would ‘oo’…
How you deal with a leaky tap tells me quite a lot about you. If you let it continue because…
Demanding won’t get you anywhere.It’s called being entitled.Or just being a parent. I know, I know. I should be less…
When looking to implement business critical change, (A) should be engaged for the long term. There needs to be Technical…
Sometimes I feel like the noise in my head can get quite overwhelming. When that happens, I find it useful…
“I don’t care what you think.”“You’ll need to do what I say, or you’re sacked!” What an outdated way of…
Should you choose a partner based on similar interest? Luckily for me, Husband shares my nerdie interests and we can…
Let’s talk timesheets.It’s a pain – especially if you work for software Consulting Partner like #Salesforce or #Microsoft. If you work for the…
“I don’t care what you think.”“You’ll need to do what I say, or you’re sacked!” What an outdated way of…
Episode 2 of #OnThePeiroll podcast is out! In this episode, I talk to Luke Menzfeld about his journey from #Salesforce…
“I screwed up.”That was the very first thing she said to me. Barely out of her teens, she was wracked…
Today is an emotional day for many as it’s Mother’s day in America. There are many who have a complicated…
Punch in the nose or a kick in the nuts?Discipline or Donuts?Money or Integrity? Would you leave your work, family,…
Would you name your baby DaBomb?Or BooYah?Just because you can, doesn’t mean you should. When you get naming conventions wrong,…
Hearing is not the same as listening. Hearing is a physiological act while listening is a psychological one. When we…
How can you listen to so much darkness and not let it taint your soul and spirit?As a listening volunteer…
His job was to break into homes to find the erotic toys and other sexual paraphernalia and get rid of…
Some #Salesforce or #Microsoft Partners play ‘Hot Potato’ with the projects they sell, and it’s a rotten way to do business. Sometimes a culture…
What’s the number 1 skill for any #Salesforce or #Microsoft consultant? Designing great solutions?Solving problems?Competency in product knowledge? Luke Menzfeld from Cloud Galacticos talks about listening as…
I find myself slightly disagreeing with Albert Einstein, and Jay Harrington, although I broadly agree with the concept. I think most…
You know you shouldn’t but you open the attachment that wasn’t meant for you, your stomach turning.What you see makes…
How much do you laugh? I think I laugh a lot.Luckily I have a funny family.My Husband is fun and…
Product champions – did they come first in a 3-legged product race? Nope, they help an organisation leverage its business…
This is the first episode of OnThePeiroll podcast, where I talk to my guests about all the things that fascinate…
We are always in pursuit of “perfection”. Growing up, l was always obsessed about my weight. My classmates were always…
Boundaries are healthy. “Allan. This is my invisible wall. Do not cross into my personal space because I do not…
Self harming is more common than you think. When she tucked her hair behind her ear, her sleeve fell away…
My heart is so full this morning. 🤗 We’ve just finished training and welcomed 14 new volunteers to join the #Samaritans family…
What a way to end my week! Imagine that you’ve spent over 20 years in aviation as cabin crew.You know…
The Chinese describe it as “It’s like the Duck talking to the Chicken”. Even when both are speaking ‘English’. Expectation…
You can feel lonely in a crowded room.How do you fix it? Dr Vivek Murthy, Surgeon General of the US…
Warmest wishes – Bob (He’s happy.)Regards – Bob (Oh no – he sounds peeved!){No sign-off} (OMG I AM GOING TO…
There are a lot more (A) people than there are (B). (A) mindset can manifest itself in so many ways.…
GIGO = Garbage In, Garbage Out. This is especially true when companies believe that all problems will disappear with new…
Ah, this made me cry. I offered this lovely lady a no-charge spot on my Consulting Masterclass next week as…
PM’s job in 4 words: Setting and managing expectations. Any PM who isn’t able to do this, really should look…
No-Charge Consulting Masterclasses for out-of-work #Salesforce peeps starting next Tuesday 4 May running for 3 weeks. One of the most interesting human…
Total carcrash. #PodcastFail 😬 I had been toying with the idea of starting a #podcast for awhile, and look what happens on my very…
“Don’t have an affair with Bob*. He’s too fast – I can’t catch him.“Don’t have an affair with John*. He’s…
How do you talk to yourself?What do you say?How do you say it?Whose voice do you hear? Most of us…
Children are meant to be cherished.They are born innocent, and whole.And perfectly perfect just as they are. You do not…
Wouldn’t it be great if you were like Dr Strange and could test out different versions of the future? That…
Do you know what someone means when they draw a line under their throat?In Guardians of the Galaxy (a Marvel…
The immutable law of Project Management.Just like the law of gravity, you can attempt to break it at your peril.…
I was just listening to this podcast which featured Laura Croudace from Cirrico, where she talks about Brewdog, and the magic of telling…
Coerce or convince?What’s your preferred style of influencing others? There’s a whole spectrum of tactics:Force, compel, coerce, convince, persuade, ask,…
Empathy vs Sympathy. It’s the difference between getting into the hole to be alongside someone, and standing outside the hole…
How do you know when you’ve completed a user story?When– functionality has been built in sandbox?– test classes completed at…
If your customer feels that they aren’t being heard, they will vote with their feet. In today’s world, there is…
When I pick up the phone during my shift at Samaritans, my heart drops into the pit of my stomach…
Did you know that you can’t plant the seeds of suicide in someone’s head by asking them the question? Many…
What’s a monster facial disfigurement to you, may be a lovely freckle to someone else. Your priorities, opinions and feelings…
I got stabbed yesterday.By a super efficient nurse called Isla.With a vaccine to fight evil people-killing/maiming virus called Corona. Technology…
Under Promise and Over Deliver. It’s just one of the things that keeps you on the right side of everyone.So…
Big fish little pond. Little fish big pond. 🐟 Which is better? To work in a small/boutique #SalesforcePartner or a biiiiiiiig GSI…
Users will always want what they want.Babies will always poop and eat and cry.Puppies will always want to play and…
On Star Wars day (May 4th) … I’m offering 3 weeks of no-charge LIVE Consulting Masterclass training for #salesforce peeps: – Consulting…
Plan the work, and work the plan. That’s what we do, as Project Managers.Yes, I’ve made risky decisions in the…
#SystemsThinking is as critical to Consulting Project Delivery as chocolate is to Easter. What do you do when someone comes to…
I find keeping busy can be a double edge sword. A lot of people use it as a coping mechanism…
I had been crying and I hadn’t slept much. I didn’t want to do it but yesterday, I was leading…