“I am not feeling like my best self today. Can you remind me of who I am?”What a beautiful question.…
FAKE NEWS ALERT!I will NOT be eating donuts live on air tomorrow (no matter how much I might want to)…
How to rock that UAT and #SalesforceBA Cert workshop schedule change. I set off to run 26 sessions over as many week…
How might you instruct someone how to make your favourite hot/cold beverage? ☕🍵 We did some Process Mapping exercise yesterday…
Next issue of my newsletter (released tomorrow) focuses on How to make Toenail Pancakes! 🥞🤭 NOT!! Actually I will be…
Sometimes it feels like making a decision is a “for life” one.And that makes people not want to decide. Many…
“Understand how Salesforce features and best practices impact solution options and business processes.” We were doing the #Salesforce BA Exam Working session…
𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿 𝗟𝗲𝘃𝗲𝗹 𝟭 – 𝗚𝗿𝗮𝘀𝘀𝗵𝗼𝗽𝗽𝗲𝗿 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀 𝟲/𝟲“Why did you decide on this solution for this User Story?” A. “Um,…
“You put the tea bag in the bin?? IT GOES INTO THE COMPOST!” “WHO LEFT THEIR CLOTHES ON THE FLOOR?!…
𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿 𝗟𝗲𝘃𝗲𝗹 𝟭 – 𝗚𝗿𝗮𝘀𝘀𝗵𝗼𝗽𝗽𝗲𝗿 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀 𝟱/𝟲 “But I know my sh!t! The customer was ABSOLUTELY wrong in their…
Do you Insta?Or Twitter?Or TikTok? I’m learnin how to spread my wings and try other platforms 😁 𝗜𝗻𝘀𝘁𝗮: 𝗜𝗳 𝘆𝗼𝘂…
“Looks like you’re not cut out to be a consultant.” “No you can’t talk to the customer. Just build what…
Speaking to Gemma Blezard has got to be one of the most emotional things I’ve done. She is a mother, Salesforce Architect,…
𝗧𝗵𝗲 𝗧𝗼𝗿𝘁𝗼𝗶𝘀𝗲 🐢 – 𝗟𝗲𝘃𝗲𝗹 𝟱 𝗼𝗳 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 Head of Delivery.Practice Director. These two opportunities came across my path…
Caught Maya Weintraub Kaye‘s outstanding session on the “5 things every PM needs for a Successful Delivery” at London’s Calling Ltd today! This…
“A disciplined mind writes Gold Standard user stories.” Buddha OK, haha! Maybe she didn’t say that!😁 It still doesn’t change…
“I cannot deliver this in the way that you want in the timeframe.”This is a tricky message to deliver to…
Do you do sprint retros outside of projects? ÜberHub and I did that when he flew out to Prague to…
“You’re an evil genius and I would love to be your sidekick!”😈“You’re awesome that’s why you’re my BFF!”“You always help…
𝗧𝗵𝗲 𝗢𝘄𝗹 🦉 – 𝗟𝗲𝘃𝗲𝗹 𝟯 𝗼𝗳 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿𝘆We Project Managers just love our Owls because… The Owl has a…
“If you don’t think its a people problem, it’s a people problem.” – Barton Ledford, Senior Director Salesforce Practice Lead at B3…
Time for the next #PeiItForward Challenge!2 spaces up for grabs at my next Discovery Masterclass (11 June)! If you didn’t get through…
Are you a Taker or a Giver? #Salesforce#ohana showcases some of the most amazing side of humanity, with examples of kindness…
Ever played a game where you didn’t know the rules?Did you win?I bet the answer is a negatory. When everyone…
Do you want to truly understand what it takes to become an outstanding #Salesforce consultant? Whether you are a SF Admin, or…
Who owns your motion?The direction, trajectory and speed? Not your coach, your mentor, your parent, your boss, your team…You do!…
Preparing for a new #Salesforce Consultant role𝗕𝗼𝗻𝘂𝘀 𝗧𝗶𝗽 𝟭 𝗼𝗳 𝟯 – 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗣𝗿𝗼𝗯𝗮𝘁𝗶𝗼𝗻 So you got that job with that…
Role play can be quite hard, and nerve wracking!However, Talia Johnson ☁️ and Bryan Bemis did a sterling job playing a Developer and a…
What colour was 2021 for you?If you were to colour code and score your days for the year (red –…
“I’m fabulous!”That’s my tongue in cheek response when someone asks how I am. 😊 The two things that feed my…
When you feel overwhelmed with big feelings and dark thoughts, don’t keep it bottled up. These feelings and thoughts will…
I made a promise that I am desperate to keep. I promised all my ZenHao Academy members that This Thing…
#ImposterSyndromeWe were discussing this yesterday during my Emotional Intelligence Workshop. Many in the professional workplace feel as if they aren’t…
I’m not great at talking about myself and what I do – especially when it comes to marketing, so I’m…
I find it a bit difficult to talk about myself, so trying to raise visibility of Zenhao Academy this week…
“Has anyone died?”“No. No one died. Let’s keep a perspective on things.” When the challenges in a “character-building” project step…
Are you collecting dots?Or connecting them? I had been cogitating on this since I heard it on Seth Godin’s Akimbo…
Are you up for another high-octane #PeiItForward Micro Workshop on Personal Leadership this Friday? Personal Leadership.What does that even mean?If you’re “merely”…
“Has anyone died?”“No. No one died. Let’s keep a perspective on things.” When the challenges in a “character-building” project step…
Boundaries are fluid.It’s an agreement between parties about where the line is. What a lot of people struggle with is…
I do like a lot of the C words that are important adjectives for Consultants, such as CuriousCarefulComprehensiveCharmingCogentConfidentComposedCompetentConsistentConsiderate By far,…
Inspired by Ben Duncombe‘s post today about the realities of consulting work in the #Salesforce world… Is it as stressful as they say?Burnouts?Mental…
Do you want to level up your consulting skills in the #Salesforce world? At 2pm bst this Friday, I’m running a micro…
The quality of my life is based on___________________ What does that answer look like for me?I sat down and thought…
Is this your grandmother’s road?Did she teach you how to drive? Those are just a couple of colourful ‘Malaysian Chinese’…
Your life and your destiny is in your hands.What a snobby statement, you might think. What if you’re a slave?What…
How do you deal with the haters?I have the answer! I talk to Deepthi Daita from #Salesforce about #Discrimination that we’ve faced in our careers, especially…
What do you do with the things that are outside your circle of influence? Do you beat your chest and…
What’s makes a good super power?Great hair?Witty comeback?Ability to zap the villian with shooty lasers from your eyes? As it’s…
To donut or not to donut 🍩.Can I walk away?Or do I give in to the evil Donut Fairies?? It…
Anyone watching LOKI on Disney? The idea of time travel, different dimensions and multiverses is so utterly fascinating and compelling…
There are loads of things that are fun.– Holidays– Dates– Cheat meals– Gaming nights And there are some things that…
How do you talk to yourself?What kind of questions do you ask yourself? Are you kind?Are you brusque?Are you inquisitive?Are…
You know you shouldn’t but you open the attachment that wasn’t meant for you, your stomach turning.What you see makes…
“Chase your dreams. The consequences are often minimal.” This is similar to “Follow your passion to build the life of…
Many wonder why I am not more vocal about strong emotive subjects, such as Brexit (before they confirmed the whole…
Today is Easter, also known as chocolate scoffing day.And I believe that any chocolate consumed today has zero calories 🍫😋…
Fire is a double edged sword.Or something… We can talk about the fire in your belly, the hunger for bigger,…
If I’m insecure, I can get needy.Gimme the likes.The follows.The validation that tells me how UTTERLY AMAZING I am. When…
We sabotage ourselves all the time.We think we aren’t good enough, or smart enough to be in the same room…
I’ve always been envious of those who could draw and doodle and sketch. Growing up, I always thought my art…
Day 2 of my #30daysofvideo challenge. I am fairly self-aware, or so I thought.It needed candid conversations with some friends to make…
I recorded my London’s Calling presentation last week, and I have to admit that it was not up to my…
You will make better decisions the more you understand yourself and what you want. This holds true for big purchases…
So I spent the last two days, reliving my ‘techie’ days attempting to import all my writings for the last…
I recorded my London’s Calling presentation last week, and I have to admit that it was not up to my…
My 9yo ninja is learning about critical thinking during her lesson. She has to understand and determine the difference between…
We watched #Soul yesterday – me and the ninjas. There’s a scene where Joe gets a lesson in active listening…
“Are there any PMs on the training who might have very strong personalities?” “Why do you ask?” I was a…
“I, and I alone, am responsible for everything I think and feel.” Naval Ravikant. This is something I believe in,…
“What’s your definition of success? What do you want to get out of this business of yours?” For me, the…
When I hear about CRM projects that are so badly designed and implemented, it makes me want to poke my…
When I run a big team, I can tell those who’re on a smooth progression up the consulting career ladder.…
If you had to rate your day, every single day, with a score from -2 to 2, what would the…
I was talking to a seasoned Project Manager who felt trapped. While she was extremely good at her work, she…
“A great class requires the hand of a master sculptor. The details at the margins. The choices about what not…
I love games. In fact, I was once addicted to World of Warcraft. I can wax lyrical about how it…
High performing teams helps company move quicker, faster, and more efficiently. However, team dynamics can be complex and can be…
Sometimes I wish I could do the Vulcan mind-meld. 🖖🏻 The ability to directly connect my mind to yours, and…
You know when you get into such a deep flow that time disappears? When the only thing that is in…
In Dec, I am giving away 12 courses on The Art of being an Excellent Salesforce Consultant (all sessions from…
Many of us walk around unconscious, without seeing, and without hearing. I asked my current batch of trainee Samaritan volunteers…
My “happy wall”. It was the wall of my home office where my lovely husband had put up a large…
“Why are you doing this? You’re not making any money out of giving away free courses.” I’ve also been coaching…
When you start a Role-Playing game like Dungeon & Dragons, you roll a dice to determine your attributes – strength,…
My next round of Consulting Masterclasses will be running in a couple of weeks. If – you’re an #awesomeadmin –…
I believe that the secret of happiness is failure, pain, betrayal, disappointment, and loss. Of course, it never feels like…
When I perceive that someone is attacking me or my work, the first thing I do is reach inside me…
“Follow your passion.” That’s quite idealistic. “If you don’t like it, then it isn’t meant to be. Just leave it.”…
“My job as a Project Manager is to schedule meetings and workshops (maybe do the minutes), and get info from…
Keeping promises is so important. Do what you say you will do. Extend this to aligning the internal with the…
I am running my 3rd free Consulting Masterclasses on 28th September where I provide training in Consulting skills, project methodology…
Being totally comfortable and secure in knowing who you are, is such an under-rated super power. No one can hurt…
“Are you saying I am going to get 3 weeks of FREE training, and you’re going to get me a…
No catch. I’m offering 3 weeks worth of absolutely FREE Consulting Masterclass training, covering: – Consulting Engagement & Delivery –…
What do you do when you’ve been engaged on a new consulting project, and you can see that the client’s…
In small or medium sized Consulting Partners, there may not be luxury (and budget) for a PM to help manage…
Detail or Big Picture? Ideally both. The ability to focus on the roots and the trees, and the biodiversity around…
Life is a marathon.Software Projects are like (non-Agile) sprints. In Life – there will be up and downs on the…
Worklife balance shouldn’t really be the focus of the young. When you’re young and inexperienced – in the new world…