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I’ve known Project Managers who are just paper shufflers…

March 16, 2020 admin Leave a comment

I’ve known Project Managers who are just paper shufflers, finger pointers, gantt chart fillers, and milestone update naggers. They provide…

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Posted in: Adaptability, Consulting, Project Management

There are quite a few people I know (myself included)…

March 15, 2020 admin Leave a comment

There are quite a few people I know (myself included) who would welcome self-isolation and social distancing. In addition to…

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Posted in: Adaptability, Inspirational, Kindness, Systems Thinking

Why would businesses not want to support remote working

March 14, 2020 admin Leave a comment

Why would businesses not want to support remote working when: 1. it’s cheaper than paying for offices and related overhead…

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Posted in: Careers, Integrity, Trust

I think that…

March 13, 2020 admin Leave a comment

I think that it takes a lot more skills to work in a small consulting partner than a bigger one.…

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Posted in: Careers, Consulting, Retaining Talent

Working remotely

March 12, 2020 admin Leave a comment

Working remotely due to the current situation will sure hit the agile projecta, who rely so much on co-located scrum…

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Posted in: Adaptability, Project Management, Team & Resources

There’s a difference

March 11, 2020 admin Leave a comment

There’s a difference between working in a larger consultancy and a smaller one. In one, you’re probably dedicated to a…

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Posted in: Consulting, Project Management, Self Awareness

The project RAID log is like a family puppy

March 10, 2020 admin Leave a comment

The project RAID log is like a family puppy. It’s not something you let your dad look after, and only…

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Posted in: Leading Teams, Project Management

The consulting life is like normal life

March 9, 2020 admin Leave a comment

The consulting life is like normal life, just playing at x2 speed. Or more. That means a roller coaster of…

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Posted in: Consulting, Mental Health, Self Development

The thing about being a great ‘anything’

March 8, 2020 admin Leave a comment

The thing about being a great ‘anything’ is that.. it generates very little noise. Be really sub-par, and you will…

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Posted in: Inspirational, Self Development

I think I have had an exceptionally lucky life.

March 6, 2020 admin Leave a comment

I think I have had an exceptionally lucky life. I started in my IT in 1995, in Malaysia. So I…

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Posted in: Perseverence, Self Development

Sunk costs and resistance to change.

admin Leave a comment

Sunk costs and resistance to change. “We built that MS Access database to hold customer data when we started 28…

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Posted in: Change Management, Growth Mindset, Reflection, Self Development

Staying on the “Be Professional” topic

February 28, 2020 admin Leave a comment

Staying on the “Be Professional” topic for consultants: Should you ‘friend’ a client on Facebook or other social media? Controversially,…

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Posted in: Client Relationship, Professionalism

I run inductions for new hires

February 27, 2020 admin Leave a comment

I run inductions for new hires for a Tier 1 Consulting Company, and was discussing with a Programme Director the…

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Posted in: Professionalism, Salesforce, Time Management

I’ll pick you

admin Leave a comment

“I’ll pick you when I have absolutely no choice left but to scrape the bottom of the barrel.” My ninjas…

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Posted in: Inspirational, Perseverence

I’ve been focusing…

February 26, 2020 admin Leave a comment

I’ve been focusing on the importance of leadership qualities in a project manager to help ensure project success. In fact,…

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Posted in: High Performing Teams, Leadership

I woke up with an idea…

February 24, 2020 admin Leave a comment

“I woke up with an idea on how to solve the problem so have been working since about 4am… and…

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Posted in: Professionalism

I believe that the job of a Project Manager is…

February 20, 2020 admin Leave a comment

I believe that the job of a Project Manager is a lot more than ‘Managing a Project to timescales and…

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Posted in: Consulting, Leadership, Project Management

I was listening to John Travolta

February 19, 2020 admin Leave a comment

I was listening to John Travolta talk about Bean Exchange on Tom Bilyeu’s podcast today. If you craft exquisite cups,…

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Posted in: Learning, Self Development

There are two general engagement types

February 17, 2020 admin Leave a comment

There are two general engagement types when you work for a consultancy: Project Engagement, and Staff Augmentation (sometimes crudely referred…

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Posted in: Best Practice, Delivery, Professionalism

Was running an errand with ninja #2 in the rain

February 16, 2020 admin Leave a comment

Was running an errand with ninja #2 in the rain this morning, and we passed a homeless man, drenched in…

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Posted in: Kindness, Samaritans, Self Development

Death in my family is not a taboo subject.

February 15, 2020 admin Leave a comment

Death in my family is not a taboo subject. My parents have already bought their burial plots – complete with…

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Posted in: Family

My work in implementing business systems

admin Leave a comment

My work in implementing business systems allows me to see how people behave when faced with imminent change, which may…

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Posted in: Change Management, Culture

Our experiences shape who we are.

February 14, 2020 admin Leave a comment

Our experiences shape who we are, and how we see the world. “Emotion and cognition, undefined and unexplored, drive every…

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Posted in: Emotional Intelligence, Mental Health, Self Awareness

Don’t rock the boat.

February 13, 2020 admin Leave a comment

“Don’t rock the boat.” I strive to create a safe space for people to be around me. No judgement, no…

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Posted in: Culture, Productivity Hacks, Self Awareness

I have better things in life to focus on.

February 11, 2020 admin Leave a comment

“I have better things in life to focus on instead of blow-drying my hair – three kids, school run, work,…

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Posted in: Careers, Retaining Talent, Trust

When a consulting partner is engaged to implement a software…

February 10, 2020 admin Leave a comment

When a consulting partner is engaged to implement a software solution, we assume the client knows what they are doing.…

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Posted in: Asking Questions, Change Management

It’s been two weeks since the tragic high profile helicopter crash…

February 9, 2020 admin Leave a comment

It’s been two weeks since the tragic high profile helicopter crash stunned the world. The news has moved on. But…

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Posted in: Inspirational, Relationships, Self Development

Everyone, take off what you’re wearing on your right foot…

February 8, 2020 admin Leave a comment

“Everyone, take off what you’re wearing on your right foot and wave it at the webcam.” Suddenly the faces on…

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Posted in: Family

I pay attention to the small things.

February 7, 2020 admin Leave a comment

I pay attention to the small things. – the questions my lead consultant is asking – the subtle body language…

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Posted in: Listening

My ghast used to be frequently flabbered 😲 during meetings…

February 6, 2020 admin Leave a comment

My ghast used to be frequently flabbered 😲 during meetings with clients when the sales team would exaggerate claims and…

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Posted in: Integrity

Feast and famine.

February 5, 2020 admin Leave a comment

Feast and famine. Ups and downs. Winters and summers. I believe that the Consulting career prepares you for real life.…

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Posted in: Adaptability, Consulting

A Salesforce Developer asked me the other day…

February 4, 2020 admin Leave a comment

A Salesforce Developer asked me the other day about my thoughts on what he should do next – careerwise. He…

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Posted in: Reflection, Self Awareness

Recruitment isn’t a perfect science.

February 3, 2020 admin Leave a comment

Recruitment isn’t a perfect science. In contrast to previous post, this particular lady not only had a sterling CV, but…

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Posted in: Project Management

I was reflecting on a conversation I had yesterday… About …

February 2, 2020 admin Leave a comment

I was reflecting on a conversation I had yesterday… About the interview for the Senior PM role, and whether I…

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Posted in: Integrity, Project Management

She had an amazing personality, and performed the role of a …

February 1, 2020 admin Leave a comment

She had an amazing personality, and performed the role of a ‘Senior Project Manager’ in a crisis meeting with a…

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Posted in: Integrity, Project Management, Trust

When you are young, Time is your ‘cheapest’ currency.

January 30, 2020 admin Leave a comment

When you are young, Time is your ‘cheapest’ currency. Use it to amass: – experience – skills: hard and soft…

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Posted in: Always Learning, Self Awareness, Who are we

Follow your passion is a meaningless statement

January 29, 2020 admin Leave a comment

Follow your passion is a meaningless statement when you don’t know what your passion is. But how do you find…

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Posted in: Learning, Perseverence, Who are we

“Oh F*** F*** F***ety F***!”

January 28, 2020 admin Leave a comment

“Oh F*** F*** F***ety F***!” PFY* had done a “Delete * from table_name” command. On Production. Luckily I knew the…

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Posted in: Project Management, Trust

People generally don’t admit mistakes

January 27, 2020 admin Leave a comment

People generally don’t admit mistakes because: – they don’t want to let people down – they think being wrong makes…

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Posted in: Integrity, Project Management, Trust

I haven’t been home for Chinese New Year

January 24, 2020 admin Leave a comment

I haven’t been home for Chinese New Year for quite awhile since the kids started school. Well, except for that…

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Posted in: Family

A working mum can’t have it all.

January 23, 2020 admin Leave a comment

A working mum can’t have it all. Children used to be raised by a village and I’m about 10,500km away…

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Posted in: Family, Reflection, Time Management

Consulting Partners are required to quote

January 22, 2020 admin Leave a comment

Consulting Partners are required to quote against a set of requirements in a Statement of Work. These are generally acquired…

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Posted in: Discovery, Project Management, Projects, Salesforce

Writing requirements is easy.

January 21, 2020 admin Leave a comment

Writing requirements is easy. Writing GOOD requirements, tight User Stories, detailed Design Documents that: – is easily understood – is…

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Posted in: Projects, Requirements, Salesforce

I believe that Hybrid model is the most appropriate methodology…

January 20, 2020 admin Leave a comment

I believe that Hybrid model is the most appropriate methodology for Consulting engagements. Here’s why I think so. Consulting Partners…

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Posted in: Hybrid, Methodology, Projects, Salesforce

Selecting a methodology is like swiping on Tinder.

January 19, 2020 admin Leave a comment

For a Consulting Partner, selecting a methodology is like swiping on Tinder. If you don’t know what makes for a…

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Posted in: Decision Making, Methodology, Relationships

I almost killed myself…

January 18, 2020 admin Leave a comment

“I almost killed myself trying to get the project live in China. So many obstacles. The Great Firewall. Language. Culture.…

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Posted in: Culture, Family, Prioritising

“You shouldn’t be scared of hard work.”

January 17, 2020 admin Leave a comment

“You shouldn’t be scared of hard work.” Difficult, messy, complicated, stressful work. Discomfort is the zone where growth happens. I…

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Posted in: Growth Mindset, Inspirational, Perseverence, Self Awareness, Success

Don’t worry about utilisation rate

January 16, 2020 admin Leave a comment

Consultants worry about their utilisation rate. It’s pegged to their bonus at the end of the year, and along with…

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Posted in: Careers, Consulting, Culture

How Consultancy project teams are assembled

January 15, 2020 admin Leave a comment

Consultancy project teams are assembled based on availability, capability, and rate. As a client, you might be promised “the best,…

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Posted in: High Performing Teams, Managing Expectations, Professionalism, Team & Resources

What do you do when you know you’re going to die?

January 14, 2020 admin Leave a comment

What do you do when you know you’re going to die? Well, that’s a trick question because everybody dies, it’s…

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Posted in: Project Management, Public Engagement, Talk

Wait, your sales team promised xyz…

January 13, 2020 admin Leave a comment

“Wait, your sales team promised xyz. What you’re saying now is not what I am expecting.” If you hear this…

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Posted in: Client Relationship, Integrity, Managing Expectations, Professionalism

“Who cares? Especially if I am making so much money?”

January 10, 2020 admin Leave a comment

“Who cares? Especially if I am making so much money?” I wrote a post the other day, about the reasons…

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Posted in: Growth Mindset, Inspirational, Integrity

Death feels final but its not.

January 8, 2020 admin Leave a comment

Death feels final but its not. I was at a cremation for the beloved father of a close friend. Memories…

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Posted in: Family, Inspirational, Kindness, Who are we

“I will still be here if I’m learning, earning and having fun.”

January 7, 2020 admin Leave a comment

“I will still be here if I’m learning, earning and having fun.” A bit of a gutsy answer to interview…

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Posted in: Learning

“Has anyone died?”

January 6, 2020 admin Leave a comment

“Has anyone died?” “No. No one died. Let’s keep a perspective on things.” When the challenges in a “character-building” project…

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Posted in: Kindness, Leadership

“You’re the expert – we pay you to make our problem go away.”

January 4, 2020 admin Leave a comment

“You’re the expert – we pay you to make our problem go away.” Many businesses think that hiring consultants is…

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Posted in: Consulting, Delivery

Wanted: Consulting Partners to give a Kick in the butt

January 3, 2020 admin Leave a comment

One of the reasons for companies engaging Consulting Partners when implementing a system is getting that kick in the butt…

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Posted in: Consulting

Here’s what I want – go forth and build.”

January 2, 2020 admin Leave a comment

“Here’s what I want – go forth and build.” Consulting engagements doesn’t really work that way. When clients engage a…

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Posted in: Consulting, Projects

The feelings that the word ‘Consultant’ conjure up

January 1, 2020 admin Leave a comment

The word “consultants” sometimes conjure up mixed feelings from the ‘end-user’ community. “Consultants charge a lot”, you say “And sometimes…

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Posted in: Consulting

Joining a Salesforce Consultancy Project? Here’s what to expect

December 31, 2019 admin Leave a comment

I’ve done almost every role in a consulting project rolling out CRM: Business Analysis and Process Mapping skills to document…

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Posted in: Article, High Performing Teams Filed under: conscientiousness, Consulting Projects, Emotional Intelligence, Managing expectations, Salesforce Projects, Teamwork
Crisis and Samaritan for Christmas 2019

Project Management and Teamwork on steroids – Lessons from Crisis and Samaritans at Christmas

December 27, 2019 admin Leave a comment

Actually, I think that project management for operations trying to manage deployment of resources and aid during war or national…

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Posted in: Article, Project Management Filed under: Crisis at Christmas, Project Management, Samaritans, Teamwork

Kindness at Christmas, will it continue?

December 25, 2019 admin Leave a comment

Kindness at Christmas. Will it continue throughout the year? I’m volunteering at Crisis for Christmas, as a Samaritan and it…

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Posted in: Samaritans, Volunteering

Crisis for Christmas ’19 with Samaritans

December 22, 2019 admin Leave a comment

Tomorrow I start my 48 hr shift as a Samaritan volunteer with Crisis for Christmas. I am so incredibly fortunate…

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Posted in: Samaritans, Volunteering

Salesforce Discovery – Reap what you SoW

December 19, 2019 admin

Apart from a poor attempt at doing puns (I normally leave that to hubby!) that is exactly what a Salesforce…

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Posted in: Article, Commercials, Discovery, Statement of Work Filed under: Discovery Deliverables, Project Discovery, Statement of Work

Salesforce Discovery – Ignore these two elements at your peril

December 16, 2019 admin Leave a comment

Ok, it’s not real ‘peril’ if you ignore these elements. It’s not like you’re going to crop down a cliff edge…

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Posted in: Discovery, Projects Filed under: Business Requirements, Discovery Deliverables, Discovery Team, People, People & Process, Process, Process Mapping, Project Discovery, Requirement Gathering, Workshops

Nostradamus has a lot to answer for!

admin Leave a comment

When I was around 8, Nostradamus set me off on the path that led to where I am now. He…

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Posted in: Careers

Priming for a Successful Salesforce Project

December 13, 2019 admin Leave a comment

I was reading an excellent article written on Vantage Consulting‘s blog yesterday: “Finding the Right Salesforce Partner for your Business“.…

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Posted in: Article, Project Management, Projects Filed under: Business Change, Client Relationship, Consulting Partner, End-user projects, Salesforce Champion

Is this the right time to bet on Salesforce? (You have about 4.2m reasons to!)

December 10, 2019 admin Leave a comment

4.2 million Salesforce jobs by 2024? That’s the latest from IDC Salesforce Economy Whitepaper released in October 2019. That figure…

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Posted in: Article, Projects, Salesforce

End user Projects vs Consultancy led projects?

December 1, 2019 admin Leave a comment

I’ve done both, and I’ve found each to have their own merit. Consultancy projects can be quite high-octane, very dynamic…

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Posted in: Consulting, Project Management, Projects

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