Why did I choose this payment option?Why does this message sound more appealing than the other copy?Why did I donate…
Are you up for another high-octane #PeiItForward Micro Workshop on Personal Leadership this Friday? Personal Leadership.What does that even mean?If you’re “merely”…
“Has anyone died?”“No. No one died. Let’s keep a perspective on things.” When the challenges in a “character-building” project step…
Gratuitous violence.Dismemberment. Nope, none of that at the Cotswold Community Group session earlier this evening. For the first time, I…
Boundaries are fluid.It’s an agreement between parties about where the line is. What a lot of people struggle with is…
I used to pay for team dinners out of my own pocket. 🍕🍔🍟On hot days, I’d sometimes get a big…
I do like a lot of the C words that are important adjectives for Consultants, such as CuriousCarefulComprehensiveCharmingCogentConfidentComposedCompetentConsistentConsiderate By far,…
Inspired by Ben Duncombe‘s post today about the realities of consulting work in the #Salesforce world… Is it as stressful as they say?Burnouts?Mental…
Success or failure – it always comes down to leadership. On next week’s podcast, I talk to Caimin McGovern, Customer Success…
Do you want to level up your consulting skills in the #Salesforce world? At 2pm bst this Friday, I’m running a micro…
The quality of my life is based on___________________ What does that answer look like for me?I sat down and thought…
“Be a better version of yourself.” Anyone who knows me, knows that I am a huge fan of critical thinking,…
How do you get someone to do what you want?You can force, manipulate, compel, coerce, convince, persuade, cajole, coax, and…
Argh! Another day of fighting with youtube, but have got it done now! Episode 17 of my #podcast with Kamaljeet Singh M. a #Salesforce Functional Lead…
He was truly a yoda.Smelly brown stuff was flying around, and the customer was screaming blue murder and hurling really…
Do you have a scarcity mindset or an abundant one?Do you feel that giving to others diminish your value or…
Is this your grandmother’s road?Did she teach you how to drive? Those are just a couple of colourful ‘Malaysian Chinese’…
What’s my story? Is it the one where I’m the victim and I always have a tale of woe? Or…
What’s the point of making yourself better if it doesn’t include creating better relationships? In tomorrow’s newsletter, I conclude my…
Your life and your destiny is in your hands.What a snobby statement, you might think. What if you’re a slave?What…
The flea that was kept in a box and stayed there even though the lid was lifted. The elephant who…
How do you deal with the haters?I have the answer! I talk to Deepthi Daita from #Salesforce about #Discrimination that we’ve faced in our careers, especially…
What do you do with the things that are outside your circle of influence? Do you beat your chest and…
I had a beautiful conversation with Tara Aldridge for my #podcast (dropping next Monday 9 Aug). We connected awhile ago, and met sporadically at…
What’s makes a good super power?Great hair?Witty comeback?Ability to zap the villian with shooty lasers from your eyes? As it’s…
Life is NOT FAIR.You could get laid off.You could lose your marriage.You could lose your job. Life is full of…
Internal struggles.The demon and the angel on the shoulder, bickering about who’s right. We all have them. I’d be mortified…
The Malaysians call it being “blur”. When you aren’t aware of things that are happening around you.When you’re absent minded.When…
What you see as “reality” is rarely the real thing. There is often distortion on multiple levels, and by the…
To donut or not to donut 🍩.Can I walk away?Or do I give in to the evil Donut Fairies?? It…
What would you do if you were the Donut 🍩 seller?I guess it depends. Are you an over-deliverer…A people pleaser?…
Life is about balancing the lows with the highs.You can’t really experience pinnacle without the valley. The football season illustrates…
High Performing Team =Functional Conflicts + Psychological Safety I’ve worked in Consulting Partners where I’ve been given a new team…
“Sorry – you’re the PM. You should not have taken on the role of the BA.”I couldn’t believe what my…
Sometimes the heaviest thing to carry is other people’s expectations. Unhappiness = reality – expectations In particular, many are saddled…
I was so annoyed with myself. 😖I screwed up. I crafted my newsletter, reviewed it, got Husband to proofread, reviewed…
Why is a soft skill like #communication listed below hard skills like #Salesforce exam certification in a job description? While the basic expectation is…
Sometimes when someone says something that we perceive as negative, we feel attacked.The key thing is to identify what it…
Our ego always wants to know thatWe are right.We are smart.We are more special than others. And so, it is…
Anyone watching LOKI on Disney? The idea of time travel, different dimensions and multiverses is so utterly fascinating and compelling…
Getting to Flow state quickly is the best productivity hack I know. It’s the holy grail. If you’re someone in…
Expectations. Ninja # 2 got caught doing something he shouldn’t have been doing. However I had expected it to happen…
There are loads of things that are fun.– Holidays– Dates– Cheat meals– Gaming nights And there are some things that…
How do you talk to yourself?What kind of questions do you ask yourself? Are you kind?Are you brusque?Are you inquisitive?Are…
“No, I didn’t need to be consulted first. It’s not like I’m the lead dev or anything.” Passive-aggressive behaviour is…
Is it better to be right, or kind? Many programmes featuring Simon Cowell or Gordon Ramsey seem to teach that…
A leader, or a project manager’s job is to make sure their team can do their job unhindered. Empathy is…
I think there are a few things I’ve always done, that points to the kind of career that I’d end…
How you deal with a leaky tap tells me quite a lot about you. If you let it continue because…
Demanding won’t get you anywhere.It’s called being entitled.Or just being a parent. I know, I know. I should be less…
Punch in the nose or a kick in the nuts?Discipline or Donuts?Money or Integrity? Would you leave your work, family,…
I find myself slightly disagreeing with Albert Einstein, and Jay Harrington, although I broadly agree with the concept. I think most…
You know you shouldn’t but you open the attachment that wasn’t meant for you, your stomach turning.What you see makes…
We are always in pursuit of “perfection”. Growing up, l was always obsessed about my weight. My classmates were always…
The Chinese describe it as “It’s like the Duck talking to the Chicken”. Even when both are speaking ‘English’. Expectation…
Total carcrash. #PodcastFail 😬 I had been toying with the idea of starting a #podcast for awhile, and look what happens on my very…
Do you know what someone means when they draw a line under their throat?In Guardians of the Galaxy (a Marvel…
I was just listening to this podcast which featured Laura Croudace from Cirrico, where she talks about Brewdog, and the magic of telling…
Coerce or convince?What’s your preferred style of influencing others? There’s a whole spectrum of tactics:Force, compel, coerce, convince, persuade, ask,…
Under Promise and Over Deliver. It’s just one of the things that keeps you on the right side of everyone.So…
Why do people call these ‘soft’ skills when they should call them ‘life’ or ‘human’ skills? Referring to something as…
“Chase your dreams. The consequences are often minimal.” This is similar to “Follow your passion to build the life of…
Many wonder why I am not more vocal about strong emotive subjects, such as Brexit (before they confirmed the whole…
Today is Easter, also known as chocolate scoffing day.And I believe that any chocolate consumed today has zero calories 🍫😋…
Fire is a double edged sword.Or something… We can talk about the fire in your belly, the hunger for bigger,…
If I’m insecure, I can get needy.Gimme the likes.The follows.The validation that tells me how UTTERLY AMAZING I am. When…
We sabotage ourselves all the time.We think we aren’t good enough, or smart enough to be in the same room…
How do you attract and retain talent?By growing them from the start. Small and medium sized #Salesforce Partners will find it more…
“If you loved me, you’d know why I washed your white shirts with the red bathmat.” 😨 People aren’t psychic,…
“I’m only going out with you but I’m really waiting for someone hotter.” “That’s OK. I’m only going out with…
“On this date, I expect some light conversation, no heavy topics like your ex-boyfriend or the current political state and…
“So pressing this button will make me rich?!”“Yes… just sign here please…”🤑 What do you do when you’re in a…
Putting on makeup won’t get you a life partner.Watching the news won’t make you smart.Eating donuts 🍩 won’t strategically relocate…
I’ve always been envious of those who could draw and doodle and sketch. Growing up, I always thought my art…
Short cuts = Technical Debt. There are times when it’s ok to take a shortcut.When we mindfully make that decision,…
The one thing you should NEVER do when migrating data.And it’s not roll your eyes when you’re told that the…
Day 2 of my #30daysofvideo challenge. I am fairly self-aware, or so I thought.It needed candid conversations with some friends to make…
I recorded my London’s Calling presentation last week, and I have to admit that it was not up to my…
Nuance and context is so important.Nowhere more so, than when having an intensively emotional conversation about life and death, as…
You will make better decisions the more you understand yourself and what you want. This holds true for big purchases…
I LOVE data. However, it’s been quite a few years since I’ve really played in the trenches soit was super…
So I spent the last two days, reliving my ‘techie’ days attempting to import all my writings for the last…
So I’ve been suspended from #LinkedIn for the 3rd time within the last two weeks.I swear it won’t be long…
As a Consulting Partner, asking insightful questions, and listening carefully, will help you understand requirements when it comes to building…
“Scope creep” and misunderstanding about what is and isn’t in scope for a consulting project seems to be a key…
If you haven’t been able to catch any fish, is the fishing rod at fault? If you burn your hand…
I recorded my London’s Calling presentation last week, and I have to admit that it was not up to my…
“I’ve sent out the email about production cutover, and if they didn’t read it – it’s their fault; not mine.”…
My 9yo ninja is learning about critical thinking during her lesson. She has to understand and determine the difference between…
What’s the difference between working in a large Consulting Partner and small, medium or boutique sized one? For me, it’s…
What do bank accounts have to do with high performing teams? Well, understanding the concept of Emotional Bank Accounts (EBA)…
We watched #Soul yesterday – me and the ninjas. There’s a scene where Joe gets a lesson in active listening…
“Are there any PMs on the training who might have very strong personalities?” “Why do you ask?” I was a…
Consulting Partners are rightly thinking about hiring the best, regardless of location. This will give you a competitive edge of…
Most of the biggest challenges in struggling projects is issues around scope, requirements and change management. I think the biggest…
I’ve had good fortune to work with amazing #offshore team especially in #india, in many of my recent roles. We’ve…
Has anyone twigged yet? Those who work with #offshore teams? I wonder whether anyone realises that the remote collaboration world…
Do you want to know the 5 words that are the secret to really effective #communication and connection? No, you…
“I, and I alone, am responsible for everything I think and feel.” Naval Ravikant. This is something I believe in,…
A Consulting Partner needs to really only do two things well: 1. Deeply understand requirements. 2. Execute well. Any Partner…