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Preparation is imperative

July 6, 2020 admin Leave a comment

Preparation is imperative in any meeting or workshop that a consultant organises. This includes preparing and briefing participants, so that…

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Posted in: Consulting, Project Management, Requirements, Show & Tell

Life is a marathon

June 29, 2020 admin Leave a comment

Life is a marathon.Software Projects are like (non-Agile) sprints. In Life – there will be up and downs on the…

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Posted in: Consulting, Self Development

How do you pick the right consulting partner

June 24, 2020 admin Leave a comment

How do you pick the right consulting partner for your project? The first thing to do is to evaluate your…

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Posted in: Partners

The two things you need to get right

June 23, 2020 admin Leave a comment

The two things you need to get right if you are looking to implement a CRM system. Make sure that…

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Posted in: Asking Questions, Business Analysis, Partners, Product Champions, Salesforce

There is a skill in estimating

June 22, 2020 admin Leave a comment

There is a skill in estimating how long a Discovery will take. For mid to larger sized projects, this can…

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Posted in: Agile, Discovery, Estimating, Hybrid, Risk & Issues

Here’s the list of requirements

June 8, 2020 admin Leave a comment

“Here’s the list of requirements, and the team’s estimation against each item. Go and create a project plan.” There’s no…

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Posted in: Estimating, Projects, Requirements, Team & Resources

I’ve been listening to the debate

June 3, 2020 admin Leave a comment

I’ve been listening to the debate between Sam Harris’ strong views on religion with Dan Carlin, host of Hardcore History.…

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Posted in: Consulting, Integrity

Why aren’t your consultants testing their own work?

June 1, 2020 admin Leave a comment

“Why aren’t your consultants testing their own work? Why do I have to pay for QA?” A person who is…

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Posted in: QA & Testing

I compare.

May 24, 2020 admin Leave a comment

1. I compare. What I’ve achieved, and what I _should_ have achieved. 2. I can be disciplined about what I…

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Posted in: Consulting, Managing People, Perseverence, Retaining Talent

In human relationships…

May 20, 2020 admin Leave a comment

In human relationships, there are 5 types of human responses. 1. Instructive – deciding what the other person needs, e.g.…

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Posted in: Empathy, Listening, Samaritans

Circle of Influence.

May 17, 2020 admin Leave a comment

Circle of Influence. Manage what you _can_ control. Mitigate, accept, or avoid what you can’t. If at all possible. I…

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Posted in: Influence, Listening, Self Development

You can’t plan life like you can plan a project.

May 15, 2020 admin Leave a comment

You can’t plan life like you can plan a project. Software development projects like Microsoft CE or Salesforce or SAP……

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Posted in: Influence, Risk & Issues, Salesforce, Scope Management

Conflict still happen in business.

May 14, 2020 admin Leave a comment

Conflict still happen in business, even if you have contract that govern the engagement. Heavy weight contracts prescribe so much…

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Posted in: Best Practice, Effective Communication, Trust

I use the project kick-off to great effect.

May 13, 2020 admin Leave a comment

I use the project kick-off to great effect: – Team Introduction – Project brief (as we understand it) – Critical…

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Posted in: Projects, Salesforce, Success

Conflict occurs when expectations are not aligned

May 12, 2020 admin Leave a comment

Conflict occurs when expectations are not aligned. “What I think I am getting is not what you think you are…

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Posted in: Empathy, Listening, Managing Expectations

The two key elements that are candidates for ‘trimming’

May 11, 2020 admin Leave a comment

The two key elements that are candidates for ‘trimming’ on a project estimate at the sales stage that’s beyond the…

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Posted in: Commercials, Requirements, Scope Management

How to consistently and repeatedly reduce the possibility of…

May 10, 2020 admin Leave a comment

How to consistently and repeatedly reduce the possibility of a project being undersold in a fast-paced sales cycle? Estimating correctly…

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Posted in: Estimating, Managing Expectations, Pre-Sales, Requirements

When estimating requirements…

May 9, 2020 admin Leave a comment

When estimating requirements, you need to remember the ‘non-functional requirements’ as well, especially around testing. – End-to-end – Integration (PtP…

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Posted in: Project Management, Projects

Two key competencies that make a Good QA

May 4, 2020 admin Leave a comment

Two key competencies that make a Good QA are: 1. Attention to detail, and 2. Being a Perfectionist The next…

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Posted in: QA & Testing

QA. Friend or foe?

May 3, 2020 admin Leave a comment

“QA. Friend or foe?” There are many who believe the QA element of software delivery is unnecessary, costly, and time-consuming.…

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Posted in: QA & Testing

Capacity. Bandwidth. Buffer. Healthbar.

April 27, 2020 admin Leave a comment

Capacity. Bandwidth. Buffer. Healthbar. I love games, and I see the whole world as a Big Game. Everything has a…

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Posted in: Inspirational, Kindness, Mental Health

Being “Authentic” has its place.

April 8, 2020 admin Leave a comment

Being “Authentic” has its place. You might have strong feelings about ‘being forced to stay indoors’, the Nanny States, Big…

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Posted in: Client Relationship, Professionalism

Someone asked me why I was following people on Twitter…

April 7, 2020 admin Leave a comment

Someone asked me why I was following people on Twitter that I disagree with, in the areas of ethics, morality,…

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Posted in: Growth Mindset, Listening, Self Development

What does it mean to be a consultant?

April 1, 2020 admin Leave a comment

“What does it mean to be a consultant? How should we behave?” I was running inductions for new consultants the…

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Posted in: Client Relationship, Consulting, Professionalism

I saw a contract job ad for a Salesforce admin…

March 23, 2020 admin Leave a comment

I saw a contract job ad for a Salesforce admin that has excellent BA skills. My experience tells me that…

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Posted in: Projects, Salesforce

I’ve known Project Managers who are just paper shufflers…

March 16, 2020 admin Leave a comment

I’ve known Project Managers who are just paper shufflers, finger pointers, gantt chart fillers, and milestone update naggers. They provide…

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Posted in: Adaptability, Consulting, Project Management

Why would businesses not want to support remote working

March 14, 2020 admin Leave a comment

Why would businesses not want to support remote working when: 1. it’s cheaper than paying for offices and related overhead…

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Posted in: Careers, Integrity, Trust

I think that…

March 13, 2020 admin Leave a comment

I think that it takes a lot more skills to work in a small consulting partner than a bigger one.…

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Posted in: Careers, Consulting, Retaining Talent

There’s a difference

March 11, 2020 admin Leave a comment

There’s a difference between working in a larger consultancy and a smaller one. In one, you’re probably dedicated to a…

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Posted in: Consulting, Project Management, Self Awareness

The consulting life is like normal life

March 9, 2020 admin Leave a comment

The consulting life is like normal life, just playing at x2 speed. Or more. That means a roller coaster of…

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Posted in: Consulting, Mental Health, Self Development

Staying on the “Be Professional” topic

February 28, 2020 admin Leave a comment

Staying on the “Be Professional” topic for consultants: Should you ‘friend’ a client on Facebook or other social media? Controversially,…

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Posted in: Client Relationship, Professionalism

I run inductions for new hires

February 27, 2020 admin Leave a comment

I run inductions for new hires for a Tier 1 Consulting Company, and was discussing with a Programme Director the…

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Posted in: Professionalism, Salesforce, Time Management

I woke up with an idea…

February 24, 2020 admin Leave a comment

“I woke up with an idea on how to solve the problem so have been working since about 4am… and…

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Posted in: Professionalism

I believe that the job of a Project Manager is…

February 20, 2020 admin Leave a comment

I believe that the job of a Project Manager is a lot more than ‘Managing a Project to timescales and…

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Posted in: Consulting, Leadership, Project Management

There are two general engagement types

February 17, 2020 admin Leave a comment

There are two general engagement types when you work for a consultancy: Project Engagement, and Staff Augmentation (sometimes crudely referred…

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Posted in: Best Practice, Delivery, Professionalism

Our experiences shape who we are.

February 14, 2020 admin Leave a comment

Our experiences shape who we are, and how we see the world. “Emotion and cognition, undefined and unexplored, drive every…

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Posted in: Emotional Intelligence, Mental Health, Self Awareness

I have better things in life to focus on.

February 11, 2020 admin Leave a comment

“I have better things in life to focus on instead of blow-drying my hair – three kids, school run, work,…

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Posted in: Careers, Retaining Talent, Trust

When a consulting partner is engaged to implement a software…

February 10, 2020 admin Leave a comment

When a consulting partner is engaged to implement a software solution, we assume the client knows what they are doing.…

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Posted in: Asking Questions, Change Management

I pay attention to the small things.

February 7, 2020 admin Leave a comment

I pay attention to the small things. – the questions my lead consultant is asking – the subtle body language…

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Posted in: Listening

Feast and famine.

February 5, 2020 admin Leave a comment

Feast and famine. Ups and downs. Winters and summers. I believe that the Consulting career prepares you for real life.…

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Posted in: Adaptability, Consulting

Consulting Partners are required to quote

January 22, 2020 admin Leave a comment

Consulting Partners are required to quote against a set of requirements in a Statement of Work. These are generally acquired…

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Posted in: Discovery, Project Management, Projects, Salesforce

Writing requirements is easy.

January 21, 2020 admin Leave a comment

Writing requirements is easy. Writing GOOD requirements, tight User Stories, detailed Design Documents that: – is easily understood – is…

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Posted in: Projects, Requirements, Salesforce

I believe that Hybrid model is the most appropriate methodology…

January 20, 2020 admin Leave a comment

I believe that Hybrid model is the most appropriate methodology for Consulting engagements. Here’s why I think so. Consulting Partners…

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Posted in: Hybrid, Methodology, Projects, Salesforce

I almost killed myself…

January 18, 2020 admin Leave a comment

“I almost killed myself trying to get the project live in China. So many obstacles. The Great Firewall. Language. Culture.…

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Posted in: Culture, Family, Prioritising

Don’t worry about utilisation rate

January 16, 2020 admin Leave a comment

Consultants worry about their utilisation rate. It’s pegged to their bonus at the end of the year, and along with…

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Posted in: Careers, Consulting, Culture

How Consultancy project teams are assembled

January 15, 2020 admin Leave a comment

Consultancy project teams are assembled based on availability, capability, and rate. As a client, you might be promised “the best,…

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Posted in: High Performing Teams, Managing Expectations, Professionalism, Team & Resources

Wait, your sales team promised xyz…

January 13, 2020 admin Leave a comment

“Wait, your sales team promised xyz. What you’re saying now is not what I am expecting.” If you hear this…

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Posted in: Client Relationship, Integrity, Managing Expectations, Professionalism

“You’re the expert – we pay you to make our problem go away.”

January 4, 2020 admin Leave a comment

“You’re the expert – we pay you to make our problem go away.” Many businesses think that hiring consultants is…

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Posted in: Consulting, Delivery

Wanted: Consulting Partners to give a Kick in the butt

January 3, 2020 admin Leave a comment

One of the reasons for companies engaging Consulting Partners when implementing a system is getting that kick in the butt…

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Posted in: Consulting

Here’s what I want – go forth and build.”

January 2, 2020 admin Leave a comment

“Here’s what I want – go forth and build.” Consulting engagements doesn’t really work that way. When clients engage a…

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Posted in: Consulting, Projects

The feelings that the word ‘Consultant’ conjure up

January 1, 2020 admin Leave a comment

The word “consultants” sometimes conjure up mixed feelings from the ‘end-user’ community. “Consultants charge a lot”, you say “And sometimes…

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Posted in: Consulting

Salesforce Discovery – Reap what you SoW

December 19, 2019 admin

Apart from a poor attempt at doing puns (I normally leave that to hubby!) that is exactly what a Salesforce…

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Posted in: Article, Commercials, Discovery, Statement of Work Filed under: Discovery Deliverables, Project Discovery, Statement of Work

Salesforce Discovery – Ignore these two elements at your peril

December 16, 2019 admin Leave a comment

Ok, it’s not real ‘peril’ if you ignore these elements. It’s not like you’re going to crop down a cliff edge…

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Posted in: Discovery, Projects Filed under: Business Requirements, Discovery Deliverables, Discovery Team, People, People & Process, Process, Process Mapping, Project Discovery, Requirement Gathering, Workshops

Nostradamus has a lot to answer for!

admin Leave a comment

When I was around 8, Nostradamus set me off on the path that led to where I am now. He…

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Posted in: Careers

Priming for a Successful Salesforce Project

December 13, 2019 admin Leave a comment

I was reading an excellent article written on Vantage Consulting‘s blog yesterday: “Finding the Right Salesforce Partner for your Business“.…

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Posted in: Article, Project Management, Projects Filed under: Business Change, Client Relationship, Consulting Partner, End-user projects, Salesforce Champion

Is this the right time to bet on Salesforce? (You have about 4.2m reasons to!)

December 10, 2019 admin Leave a comment

4.2 million Salesforce jobs by 2024? That’s the latest from IDC Salesforce Economy Whitepaper released in October 2019. That figure…

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Posted in: Article, Projects, Salesforce

End user Projects vs Consultancy led projects?

December 1, 2019 admin Leave a comment

I’ve done both, and I’ve found each to have their own merit. Consultancy projects can be quite high-octane, very dynamic…

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Posted in: Consulting, Project Management, Projects

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