There are a few things that a Project Manager loves to hear. “You’re so awesome” is something I hear a…
What’s #winning? Is it in the moment of glory when you get that medal?Or that promotion you’ve always wanted?Or that closed…
Is it better to be right, or kind? Many programmes featuring Simon Cowell or Gordon Ramsey seem to teach that…
If you were in my shoes, you’d probably do exactly what I did.Empathy is so powerful. maz iqbal is someone I…
Covid is brutal. I find so many of my friends and colleagues I’ve worked with in India grief stricken, having…
Sometimes when I compare myself to others, I get WorriedJealousEnviousInsecure They’re doing stuff and achieving things that I should be…
Should you choose a partner based on similar interest? Luckily for me, Husband shares my nerdie interests and we can…
What’s the number 1 skill for any #Salesforce or #Microsoft consultant? Designing great solutions?Solving problems?Competency in product knowledge? Luke Menzfeld from Cloud Galacticos talks about listening as…
What a way to end my week! Imagine that you’ve spent over 20 years in aviation as cabin crew.You know…
You can feel lonely in a crowded room.How do you fix it? Dr Vivek Murthy, Surgeon General of the US…
There are a lot more (A) people than there are (B). (A) mindset can manifest itself in so many ways.…
Ah, this made me cry. I offered this lovely lady a no-charge spot on my Consulting Masterclass next week as…
“Don’t have an affair with Bob*. He’s too fast – I can’t catch him.“Don’t have an affair with John*. He’s…
How do you talk to yourself?What do you say?How do you say it?Whose voice do you hear? Most of us…
Children are meant to be cherished.They are born innocent, and whole.And perfectly perfect just as they are. You do not…
#SystemsThinking is as critical to Consulting Project Delivery as chocolate is to Easter. What do you do when someone comes to…
Many wonder why I am not more vocal about strong emotive subjects, such as Brexit (before they confirmed the whole…
Eating.Gaming.Exercise.Sex.Netflix binging.Alcohol or other drug of choice. There are so many ways that people can use to cope with the…
Almost everyone wears a mask.To look strong.To appear calm.To fit in.To hide pain.To hide vulnerability. That’s the danger, you see.Because…
The pandemic last year gave me the opportunity to train #salesforce admins and new talent into the art of consultancy, specifically the…
I know so many strong women who have achieved so much professionally, and yet – because they don’t conform to…
Why did I go on this insane slimming diet of shakes to lose 7kg over 2 months?Because someone told me…
Not everyone likes Mother’s Day. We all will have experiences that will shape our feelings from– Love– Happiness– Gratitude– Warmth…
Short cuts = Technical Debt. There are times when it’s ok to take a shortcut.When we mindfully make that decision,…
The one thing you should NEVER do when migrating data.And it’s not roll your eyes when you’re told that the…
Happy Chinese New Year to all my friends and family celebrating the incoming Year of the Ox. It’s been a…
If you haven’t been able to catch any fish, is the fishing rod at fault? If you burn your hand…
My 9yo ninja is learning about critical thinking during her lesson. She has to understand and determine the difference between…
“I, and I alone, am responsible for everything I think and feel.” Naval Ravikant. This is something I believe in,…
“I exercise 5 days a week.” (but I live on junk food and sweet treats all the time). “I never…
When I hear about CRM projects that are so badly designed and implemented, it makes me want to poke my…
A beautiful new swimming pool in a hotel is not successful if no one is using it. “It’s too cold.”…
If you had to rate your day, every single day, with a score from -2 to 2, what would the…
I was talking to a seasoned Project Manager who felt trapped. While she was extremely good at her work, she…
“Are you nuts?!” Ms Ego on my shoulder prodded me in the neck. I turned down a potentially lucrative coaching…
“So I’m calling to thank you for guiding me through the Consulting Masterclass – it helped so much during the…
We got our hands on the proposal that the competitor was planning to submit and present. In his email, our…
“Yes he worked with me on these dates. He performed some of the duties of a Junior Project Manager, and…
What do you call a consulting partner who misrepresents their internal capability and competency to the client and signs them…
“But what if I don’t get another contract? I still have a mortgage to pay.” I was just speaking to…
Everybody is walking around with invisible moat and defence wall around them. “How are you doing?” “Oh fine, you know.…
Sooner or later, short term thinking leads to pain. If you are only keen on closing that deal without spending…
2020 has been utterly crap for so many people. Job losses, financial insecurity, illness, death. There are so many LinkedIn…
In Dec, I am giving away 12 courses on The Art of being an Excellent Salesforce Consultant (all sessions from…
Sun Tzu Art of War. I’ve read it before, but it didn’t resonate. My world is one of teamwork and…
My secret superpower: The ability to unlocking resourcefulness and creativity in my team with humour. As a Project Manager, managing…
Systems thinking and critical thinking rank right up there with emotional intelligence in terms of skills that makes a consultant…
The consulting life is demanding. Back-to-back projects, and if you’re good at what you do – you’ll be in demand.…
My previous post panicked my parents. I didn’t mean to, I was just relating an incident about a panic attack…
Nobody owes you anything. The world is not fair, and never will be. You will die, and everyone you care…
My “happy wall”. It was the wall of my home office where my lovely husband had put up a large…
Many people don’t understand that signed off requirements in a software delivery constitute a contractual agreement. It’s what you say…
There are many ways to get to an end point, a successful project go-live. There are some amazing project managers,…
You don’t become a great project manager by learning how to plan and schedule projects. You don’t become a great…
I love working with data. I was… no, I am, a data nerd. SQL queries, databases, manipulating data and records.…
My next round of Consulting Masterclasses will be running in a couple of weeks. If – you’re an #awesomeadmin –…
Hang on. You’re changing my numbers so that they look better when you present them to the committee? My poor…
“Hey – you worked at xyz? I accepted a job there, but then pulled out and join this one when…
Critical, Contingency, Consequential thinking skills. There is such a lack of this happening in the world today, and it’s quite…
“Follow your passion.” That’s quite idealistic. “If you don’t like it, then it isn’t meant to be. Just leave it.”…
Keeping promises is so important. Do what you say you will do. Extend this to aligning the internal with the…
Meaningful work and meaningful relationships. That’s what brings me joy. Regardless of what I’ve been doing, or how I’ve been…
“Your new best friend.” That’s what I tell all the new consulting hires. You must appreciate your Resource Manager. It’s…
Critical thinking is a key skill for anyone. More so if you are a software consultant. The ability to: –…
Covid has taken many casualties – people’s lives, health, jobs. The consulting world has not been spared, and employee consultations,…
“Does he really hate me, or is he just having a bad day? Or was he born a jerk??” Everyone…
The last ‘unemployed’ Salesforce consultant in my free consulting training just told me she’s got a job today!! It’s more…
Today marks the tragic anniversary of the death of Robin Williams, who committed suicide in 2014. There are still many…
Communication is _so_ important. It’s not just knowing the language. It’s the study of nuance and context. It’s the study…
“Things didn’t go as smoothly as you thought. But the team and I, we fixed it and made sure it…
“Why don’t you engineer a big catastrophe, and then you fix it all and look like a hero?” I was…
What’s your legacy? Ego drives a lot of ambitious people to want to leave a legacy. A street named after…
I am a great believer that all things are true. Within context. Out of context – it can be total…
Nothing annoys a Project Manager more than a team member who is unreliable. It peeves me. I operate on honesty…
I’ve been listening to the debate between Sam Harris’ strong views on religion with Dan Carlin, host of Hardcore History.…
Definition of success. £££ Influence Adulation Promotion Holidays Arm candy Letters behind my name Houses Title Expense account # of…
The results that you see in life is dependent on: 1. Luck – the randomness of life, and the only…
1. I compare. What I’ve achieved, and what I _should_ have achieved. 2. I can be disciplined about what I…
Feeling that you are behind others can evoke two types of responses: 1. Give up because, why try if you’re…
Is having high standards for yourself a good or bad thing? Chinese families always have high standards for their children.…
Writing about the 5 response types: (1) Instructive, (2) Questioning, (3) Judgemental, (4) Supportive and (5) Empathic, made me reflect…
In human relationships, there are 5 types of human responses. 1. Instructive – deciding what the other person needs, e.g.…
25 years. 1/4 century. That’s how long I’ve been in software consulting. Boy, that makes me feel old. On the…
I was listening to Tim Ferriss’ interview with Elizabeth Gilbert (who wrote Eat, Pray, Love), who both spoke about a…
Conflict still happen in business, even if you have contract that govern the engagement. Heavy weight contracts prescribe so much…
Conflict occurs when expectations are not aligned. “What I think I am getting is not what you think you are…
What do you do when your company sells a project that is woefully underestimated, promising the client would have an…
The Project Manager’s Iron Triangle. Good, cheap, fast – choose 2. As unbreakable as… The Law of Gravity. Most estimations…
Being a Project Manager is quite an unglamorous job. Especially when you work with a Consulting Partner or an SaaS…
I’ve observed that the most well run projects require people with heavier leanings of ‘right-brain’ capabilities rather than the ‘left…
It is winter right now. Metaphorically. The smug ants who are riding it out in their cozy houses, with full…
Capacity. Bandwidth. Buffer. Healthbar. I love games, and I see the whole world as a Big Game. Everything has a…
Sometimes cheapest isn’t the best. I’ve seen proposals from reputable consulting partners who I _know_ do outstanding work. I _know_…
Systems thinking. January. “China’s way over there. Sounds like their barbaric practices involving eating exotic animals are killing them off.…
There are quite a few people I know (myself included) who would welcome self-isolation and social distancing. In addition to…
Why would businesses not want to support remote working when: 1. it’s cheaper than paying for offices and related overhead…
I think I have had an exceptionally lucky life. I started in my IT in 1995, in Malaysia. So I…
“I’ll pick you when I have absolutely no choice left but to scrape the bottom of the barrel.” My ninjas…
Death in my family is not a taboo subject. My parents have already bought their burial plots – complete with…
“I have better things in life to focus on instead of blow-drying my hair – three kids, school run, work,…