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Why do I do what I do?

March 28, 2021 admin Leave a comment

Why do I do what I do? It’s always a good idea to figure out the why of what you’re…

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Posted in: #30daysofvideos, Musings, Success

Almost everyone wears a mask

March 27, 2021 admin Leave a comment

Almost everyone wears a mask.To look strong.To appear calm.To fit in.To hide pain.To hide vulnerability. That’s the danger, you see.Because…

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Posted in: Empathy, Kindness, Mental Health

Zombie flame throwers

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As long as my new car is red and has flame throwers to kill zombies, I don’t care about the…

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Posted in: #30daysofvideos, Asking Questions, Business Analysis, Requirements

My dad being called to the Bar at age 75

March 26, 2021 admin Leave a comment

My dad Lim Khoy Hing being called to the Bar yesterday at age 75. After a life in aviation with the Royal…

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Posted in: Inspirational

“Great granny, I fell and hurt my head.”

March 25, 2021 admin Leave a comment

“Great granny, I fell and hurt my head.”“Oh dear. Did your brain fall out?” I always love to hear people’s…

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Posted in: Asking Questions

The Art of Eliciting requirements

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Eliciting Requirements.It’s an Art.So – is your answer a faster horse, a car, or Internet access and home learning kit?…

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Posted in: #30daysofvideos, Business Analysis, Requirements

Tactfully Challenging Requests

March 24, 2021 admin Leave a comment

One of the critical job of a #Salesforce or Microsoft Consultant or a #awesomeadmins is to tactfully challenge requests. So many business applications can…

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Posted in: Business Analysis, Scope Management

How do you attract and retain talent?

admin Leave a comment

How do you attract and retain talent?By growing them from the start. Small and medium sized #Salesforce Partners will find it more…

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Posted in: #30daysofvideos, Retaining Talent

The opportunity to #payitforward

March 23, 2021 admin Leave a comment

The pandemic last year gave me the opportunity to train #salesforce admins and new talent into the art of consultancy, specifically the…

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Posted in: #payitforward

“If you loved me, you’d know why I washed your white shirts with the red bathmat.”

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“If you loved me, you’d know why I washed your white shirts with the red bathmat.” 😨 People aren’t psychic,…

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Posted in: #30daysofvideos, Managing Expectations

“I’m only going out with you but I’m really waiting for someone hotter.”

March 22, 2021 admin Leave a comment

“I’m only going out with you but I’m really waiting for someone hotter.” “That’s OK. I’m only going out with…

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Posted in: Managing Expectations

Romantic expectations

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“On this date, I expect some light conversation, no heavy topics like your ex-boyfriend or the current political state and…

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Posted in: #30daysofvideos, Managing Expectations

Who are you?

March 21, 2021 admin Leave a comment

Who are YOU?The UK government wants to know…. because it’s Census Day! Don’t worry – it’s quite superficial.You won’t be…

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Posted in: #30daysofvideos, Musings, Who are we

On this date, I expect some light conversation

admin

“On this date, I expect some light conversation, no heavy topics like your ex-boyfriend or the current political state and…

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Posted in: #30daysofvideos

To all the strong women out there..

March 20, 2021 admin Leave a comment

I know so many strong women who have achieved so much professionally, and yet – because they don’t conform to…

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Posted in: Empathy

Why did I go on this insane slimming diet?

March 19, 2021 admin Leave a comment

Why did I go on this insane slimming diet of shakes to lose 7kg over 2 months?Because someone told me…

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Posted in: #30daysofvideos, Critical Thinking

Great day at London’s calling

admin Leave a comment

What a fantastic day that London’s Calling Ltd ran today – very slick, great lineup of speakers and so so well organised!…

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Posted in: Public Engagement, Talk

Are humans like zombies?

March 18, 2021 admin Leave a comment

How are humans and organisations like zombies?No, we don’t eat brains. We can however, get to a point where our…

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Posted in: Business Analysis

Being realistic in sales…

admin Leave a comment

It is inevitable that sales can sometimes paint a picture that is a little too beautiful, too bright and too…

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Posted in: Pre-Sales, Projects

#NoSurprises

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“So pressing this button will make me rich?!”“Yes… just sign here please…”🤑 What do you do when you’re in a…

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Posted in: #30daysofvideos, Effective Communication, Leadership, Managing People

Getting CRM won’t make you successful

March 17, 2021 admin Leave a comment

Putting on makeup won’t get you a life partner.Watching the news won’t make you smart.Eating donuts 🍩 won’t strategically relocate…

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Posted in: Growth Mindset

ABRACADABRA! Being the Change Agent

admin Leave a comment

ABRACADABRA! You are a genie, or an agent of change – whether you know it or not. This is especially…

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Posted in: #30daysofvideos, Change Management

Learning to doodle

March 16, 2021 admin Leave a comment

I’ve always been envious of those who could draw and doodle and sketch. Growing up, I always thought my art…

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Posted in: Learning, Self Development

How is a marine and a Salesforce PM similar?

admin Leave a comment

If you’re a junkie for adrenaline and dynamic career requiring military execution, you can either be in the Army or…

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Posted in: #30daysofvideos, Careers

Who am I, and what do I do?

March 15, 2021 admin Leave a comment

Who am I, and what do I do?If you’re a #Salesforce Partner looking to grow and develop your internal talent into high…

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Posted in: #30daysofvideos, Careers, Consulting

Not everyone likes Mother’s Day.

March 14, 2021 admin Leave a comment

Not everyone likes Mother’s Day. We all will have experiences that will shape our feelings from– Love– Happiness– Gratitude– Warmth…

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Posted in: Kindness

QA & Dev should be separate

March 13, 2021 admin Leave a comment

“It’s no fun testing a game; It’s like playing, but it’s not.It’s trying to find all the glitches and then…

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Posted in: #30daysofvideos, Quality, Rules of Engagement

Another little friend on my night shift

admin Leave a comment

I’m about to start another nightshift at #Samaritans, and found that the littlest ninja has snuck yet another little friend to…

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Posted in: Samaritans

10,000 hours for Mastery feels like an epic impossibility

March 12, 2021 admin Leave a comment

10,000 hours for Mastery feels like an epic impossibility sometimes. I’ve always had fantasies about having the ability to plug…

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Posted in: #30daysofvideos, Consulting, Partners

When it’s like looking for romance

March 11, 2021 admin Leave a comment

Matching up with a Consulting Partner is like matching up with a romantic partner. You want someone compatible.Someone who meets…

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Posted in: #30daysofvideos, Consulting, Partners

Does size of Salesforce Partner matter?

March 10, 2021 admin Leave a comment

Does size matter? 👀I like the big ones, I like the small ones, and those in between. 😁 Of course…

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Posted in: Partners

Shortcuts and Technical Debt

March 9, 2021 admin Leave a comment

Short cuts = Technical Debt. There are times when it’s ok to take a shortcut.When we mindfully make that decision,…

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Posted in: Integrity, Leadership

When shortcuts are bad

March 8, 2021 admin Leave a comment

The one thing you should NEVER do when migrating data.And it’s not roll your eyes when you’re told that the…

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Posted in: Integrity, Leadership, Values

Consulting, burnout & mental health

March 6, 2021 admin Leave a comment

How often would you poke a bear with a red hot poker? 🐻Once? Twice?How about every weekday? People would think…

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Posted in: Mental Health

Dancing with a Consulting Partner

March 5, 2021 admin Leave a comment

I’ve worked with some wonderful consulting partners – great leadership, solid ethics and high standards. We do what we do…

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Posted in: #30daysofvideos, Challenges

Are you a Carrot person or a Stick person?

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I’m more of a carrot person 🥕 than a stick person, although I can be fairly lethal with it. 🤺…

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Posted in: #30daysofvideos, Challenges

Being Penny wise and pound foolish

March 3, 2021 admin Leave a comment

OK. His budget for in-house team of contractors only shows the numbers for 4 months, or the expected duration of…

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Posted in: Build or Buy

Pancakes and waffles.

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Pancakes and waffles. 🥞 vs 🧇That’s what a client side PM and a partner side PM is like. The basic…

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Posted in: Project Management

Mercenaries vs trained soldiers

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OK. His budget for in-house team of contractors only shows the numbers for 4 months, or the expected duration of…

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Posted in: #30daysofvideos, Challenges

Taking over someone else’s project

March 2, 2021 admin Leave a comment

Have you ever been handed a baby with a HUGE bulging nappy?The one where you’re afraid of peeking inside just…

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Posted in: Careers, Project Management

Client Side PM’s challenge

admin Leave a comment

This is day 4 of my #30daysofvideo challenge. Client side Project Managers have to rely on their charm, when managing a #Salesforce or #microsoftdynamicscrm or any…

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Posted in: #30daysofvideos, Challenges

Client side PM vs Partner side PM

March 1, 2021 admin Leave a comment

Day 3 of my #30daysofvideo challenge. I thought that I’d answer some commonly asked questions.In today’s video post, I talk about the…

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Posted in: #30daysofvideos, Careers, Challenges, Project Management

Getting Uncomfortable

February 28, 2021 admin Leave a comment

Day 2 of my #30daysofvideo challenge. I am fairly self-aware, or so I thought.It needed candid conversations with some friends to make…

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Posted in: #30daysofvideos, Challenges, Leadership, Self Development

The #30daysofvideo challenge

February 27, 2021 admin Leave a comment

I recorded my London’s Calling presentation last week, and I have to admit that it was not up to my…

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Posted in: #30daysofvideos, Challenges, Leadership, Self Development

Nuance and context is everything

admin Leave a comment

Nuance and context is so important.Nowhere more so, than when having an intensively emotional conversation about life and death, as…

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Posted in: Effective Communication, Salesforce, Samaritans

How long to make donuts with only your feet

February 26, 2021 admin Leave a comment

How long will you take to learn how to make donuts with only your feet? 👣Uhh … whut? Estimating #Salesforce…

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Posted in: Estimating, Salesforce

When is 1 * 100 <> 10 * 10?

February 25, 2021 admin Leave a comment

When is 1 * 100 <> 10 * 10?When estimating #Salesforce project costs. If 10 tasks is estimated to take…

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Posted in: Estimating

When problem solving IS the problem.

February 24, 2021 admin Leave a comment

When problem solving _IS_ a problem. 🤔 What? I hear you say. Many of us are wired to be problem…

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Posted in: Listening, Samaritans

I ❤ estimating Salesforce projects.

admin Leave a comment

I ❤ estimating #Salesforce projects.Perhaps it’s a nerdy thing, but I love the planning, and the thinking that goes behind…

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Posted in: Estimating

“So – your ‘back of the fag packet’ estimates – what did it include?”

February 23, 2021 admin Leave a comment

“So talk to me about how you worked out your project estimates.” My ex-colleague, T, had just joined a company…

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Posted in: Estimating, Salesforce

How many sandboxes will you need?

February 22, 2021 admin Leave a comment

“So how many sandboxes will you have? Whaaaaat? 😱“Why do I need more than one?” “If you want to replace…

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Posted in: Project Management, Salesforce

Creating a Safe Space

February 21, 2021 admin Leave a comment

It’s magical. When you are able to create and hold a safe space for someone to talk to you, to…

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Posted in: Samaritans

Night-shift companion

February 20, 2021 admin Leave a comment

Just about to start my Samaritans night-shift. Daughter helpfully decorated my swag from #salesforce #nonprofitdreamin to get me through the…

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Posted in: Samaritans

It’s hard to be non-judgey

February 19, 2021 admin Leave a comment

“You’re worried that your mum will reject you because you’re gay? Maybe it’s a phase… go on a few ‘normal’…

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Posted in: Listening

“I want to get married because I’d look hot in a wedding dress.”

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Issue # 2 OnThePeiroll “I want to lose weight so I’d get invited to prom.”“I’d like to get a new car…

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Posted in: Newsletter

“So essentially, you knocked up your estimates on the back of a fag packet?”

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“So essentially, you knocked up your estimates on the back of a fag packet?” He got a bit defensive.“No, I…

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Posted in: Estimating

London’s Calling 2021

February 18, 2021 admin Leave a comment

The speaker schedule is out WOOOOOT! Join my session at London’s Calling Ltd on 19th March 2021. You’ll hear how mastering Active…

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Posted in: Public Engagement, Salesforce, Talk

I don’t like the User Interface.

admin Leave a comment

The new IT Director showed me his CBAR-Cost Benefit Analysis Report.My right eyebrow went so far back it joined my…

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Posted in: Build or Buy, Salesforce, Tools

When problem-solvers aren’t what’s needed

February 17, 2021 admin Leave a comment

“Why don’t you just quit your job?”“Let me talk to your teacher about your grades.”“You’re such a doormat. Just tell…

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Posted in: Listening, Mental Health

I promise you’d drive them to the moon…

admin Leave a comment

“Um, I said you’d drive them the 238 855 miles to the moon with your 1964 Morris Minor.” Argh! I…

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Posted in: Risk & Issues, Statement of Work

“Hiring #Salesforce Functional Consultants – currently remote …

February 16, 2021 admin Leave a comment

“Hiring #Salesforce Functional Consultants – currently remote (so you can zoom with your pyjama bottoms). However, when all of us…

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Posted in: Careers, Salesforce

I almost never use “Are you OK?”

February 15, 2021 admin Leave a comment

I almost never use “Are you OK?” on its own. Otherwise I get the standard reflex response of the English:“Yep,…

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Posted in: Listening, Mental Health

Salesforce has changed the way they are certifying their #SalesforcePartners …

admin Leave a comment

Salesforce has changed the way they are certifying their #SalesforcePartners and this is their definition of an Implementation Expert: A…

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Posted in: Implementation, Project Management, Salesforce

How to make better decisions

February 14, 2021 admin Leave a comment

You will make better decisions the more you understand yourself and what you want. This holds true for big purchases…

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Posted in: Reflection, Self Development

Hearing vs Listening

admin Leave a comment

Ugh. It’s so noisy.Phones going.Office humdrum.The open plan can be so noisy.How do I focus on work? Wait.Is that Sandy…

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Posted in: Listening, Samaritans

As a Samaritan’s volunteer…

February 13, 2021 admin Leave a comment

As a Samaritan’s volunteer, I listen to people every week as they share the difficulties they are going through in…

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Posted in: Listening, Samaritans, Volunteering

Substack vs Mailchimp?

February 12, 2021 admin Leave a comment

Substack vs Mailchimp?WIX/Blogger vs WordPress?Fully Hosted vs DIY? The answer to Buy vs Build depends on what you want, and…

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Posted in: Build or Buy, Marketing

Importing from Excel to WordPress

admin Leave a comment

I LOVE data. However, it’s been quite a few years since I’ve really played in the trenches soit was super…

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Posted in: Effective Communication, Risk & Issues

Happy “Moo” Year

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Issue # 1 OnThePeiroll “I need to give out these ‘ang pows’ (red money packets) to show the King of…

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Posted in: Newsletter

Happy Cow Year

February 11, 2021 admin Leave a comment

Happy Chinese New Year to all my friends and family celebrating the incoming Year of the Ox. It’s been a…

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Posted in: Family, Perseverence

Migrating LinkedIn posts

admin Leave a comment

So I spent the last two days, reliving my ‘techie’ days attempting to import all my writings for the last…

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Posted in: Adaptability, Learning

3rd time.. hopefully not a Charm..

February 10, 2021 admin Leave a comment

So I’ve been suspended from #LinkedIn for the 3rd time within the last two weeks.I swear it won’t be long…

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Posted in: Musings, Problem Definition

Insightful Questions and Active Listening

February 9, 2021 admin Leave a comment

As a Consulting Partner, asking insightful questions, and listening carefully, will help you understand requirements when it comes to building…

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Posted in: Listening, Managing Expectations, Scope Management

“Scope creep”

February 8, 2021 admin

“Scope creep” and misunderstanding about what is and isn’t in scope for a consulting project seems to be a key…

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Posted in: Emotional Intelligence, Scope Management

If you haven’t been able to catch any fish

February 7, 2021 admin

If you haven’t been able to catch any fish, is the fishing rod at fault? If you burn your hand…

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Posted in: Critical Thinking, Problem Definition, Project Management

Unhappy with recording :(

February 6, 2021 admin Leave a comment

I recorded my London’s Calling presentation last week, and I have to admit that it was not up to my…

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Posted in: Always Learning, Growth Mindset, Self Development

I’ve sent out the email

admin

“I’ve sent out the email about production cutover, and if they didn’t read it – it’s their fault; not mine.”…

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Posted in: Effective Communication, Project Management

How do I fit all of my awesomeness

February 5, 2021 admin

How do I fit all of my awesomeness, my amazingly sparkly disposition and outstandingly outstandingness into a 500 character biography?…

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Posted in: Samaritans, Volunteering

My 9yo ninja is learning about critical thinking

February 3, 2021 admin

My 9yo ninja is learning about critical thinking during her lesson. She has to understand and determine the difference between…

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Posted in: Critical Thinking, Leading Teams, Learning

What’s the difference

February 2, 2021 admin

What’s the difference between working in a large Consulting Partner and small, medium or boutique sized one? For me, it’s…

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Posted in: Always Learning, Team & Resources

What do bank accounts have to do

February 1, 2021 admin

What do bank accounts have to do with high performing teams? Well, understanding the concept of Emotional Bank Accounts (EBA)…

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Posted in: Emotional Intelligence, High Performing Teams

We watched #Soul yesterday

January 31, 2021 admin

We watched #Soul yesterday – me and the ninjas. There’s a scene where Joe gets a lesson in active listening…

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Posted in: Listening, Self Development

Would anyone believe that you and me…

January 30, 2021 admin

“Would anyone believe that you and me – both successful in our professional lives, have gone through abuse and sexual…

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Posted in: Mental Health, Samaritans

Are there any PMs

January 29, 2021 admin

“Are there any PMs on the training who might have very strong personalities?” “Why do you ask?” I was a…

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Posted in: Beliefs, Masterclasses, Project Management

Consulting Partners are rightly thinking about…

January 28, 2021 admin

Consulting Partners are rightly thinking about hiring the best, regardless of location. This will give you a competitive edge of…

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Posted in: Adaptability, Decision Making, High Performing Teams

Most of the biggest challenges

January 27, 2021 admin

Most of the biggest challenges in struggling projects is issues around scope, requirements and change management. I think the biggest…

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Posted in: Challenges, Listening, Managing Expectations

I’ve had good fortune

January 26, 2021 admin

I’ve had good fortune to work with amazing #offshore team especially in #india, in many of my recent roles. We’ve…

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Posted in: Challenges, Culture, Effective Communication

Has anyone twigged yet?

January 25, 2021 admin

Has anyone twigged yet? Those who work with #offshore teams? I wonder whether anyone realises that the remote collaboration world…

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Posted in: Culture, Effective Communication

Do you want to know

January 24, 2021 admin

Do you want to know the 5 words that are the secret to really effective #communication and connection? No, you…

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Posted in: Asking Questions, Effective Communication, Listening

“I, and I alone, am responsible

January 23, 2021 admin

“I, and I alone, am responsible for everything I think and feel.” Naval Ravikant. This is something I believe in,…

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Posted in: Beliefs, Kindness

The Functional Consultant role is 100% remote

January 22, 2021 admin

“The Functional Consultant role is 100% remote – how effective will I be when doing workshops?” M had gone through…

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Posted in: Masterclasses, Requirements, Salesforce

A Consulting Partner needs to really only do two things well…

January 21, 2021 admin

A Consulting Partner needs to really only do two things well: 1. Deeply understand requirements. 2. Execute well. Any Partner…

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Posted in: Emotional Intelligence, Partners, Requirements

Who’s the most effective #CRM executive champion/sponsor?

January 20, 2021 admin

Who’s the most effective #CRM executive champion/sponsor? A. Finance Director B. CEO C. Marketing Director D. Sales Director E. Ops…

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Posted in: Careers, Masterclasses, Salesforce

Do you build your CRM platform yourself

January 19, 2021 admin

Do you build your CRM platform yourself or do you get someone to help you? Buying software that can be…

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Posted in: Partners, Project Management, Salesforce

I’m only being paid a fraction

January 18, 2021 admin Leave a comment

“I’m only being paid a fraction of what I’m billed out at. It’s not fair. I can run my own…

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Posted in: Retaining Talent, Salesforce, Team & Resources

What’s your definition of success?

January 17, 2021 admin Leave a comment

“What’s your definition of success? What do you want to get out of this business of yours?” For me, the…

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Posted in: Self Development, Success

“I exercise 5 days a week.”

January 16, 2021 admin Leave a comment

“I exercise 5 days a week.” (but I live on junk food and sweet treats all the time). “I never…

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Posted in: Effective Communication, Trust

We can do it all ourselves.

January 15, 2021 admin Leave a comment

“We can do it all ourselves. It’s cheaper than getting a Consultant Partner to do it. How hard can it…

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Posted in: Build or Buy, Salesforce

Yes – you can name your variable ‘bob’

January 14, 2021 admin Leave a comment

“Yes – you can name your variable ‘bob’ if you want to, but no – you shouldn’t.” Ninja #2 is…

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Posted in: Best Practice, Salesforce

It gives me goosebumps

January 13, 2021 admin Leave a comment

It gives me goosebumps and shivers down my spine! No, it’s not my lovely Husband attempting to woo me with…

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Posted in: Data & Analytics, Salesforce

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